Sendle Shipping , 16 reviews

Overall rating
4.6
Counts per rating level
  • 56% of ratings are 5 stars
    9
  • 6% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 38% of ratings are 1 stars
    6
Edited October 15, 2023

Editing my 1 star review here and changing it to a 4, a lot of my initial issues were my fault not knowing where things were and with Sendle as a company (not the app itself). That said, there are still quite a few features that I'd love to see and would make this a 5 star app. A few of which are load speeds, being able to see the ordered items from the orders page and being able to switch to drop off instead of pick up within the order itself (instead of having to change the default in the settings).

plantworld.studio
Australia
13 days using the app
Joovii replied September 26, 2023

Hi, It seems that your main issue was with the courier service itself, more so than the app. At Joovii we aim to provide the best app we can, but as we are not Sendle, can only escalate delivery issues to our contacts at Sendle if you raise them to us. This app does support both pickup and drop off, you can select a default option and also apply your preference at the time of booking. We are 100% ready to support any issues with the app and also escalate to Sendle any issues with their delivery service.

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