Reviews (164)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for securely delivering digital content through Shopify stores, highlighting its ease of setup and seamless integration. The automation of digital deliveries has notably reduced customer service inquiries, and features like product bundling have enhanced sales. The customer support is praised for its responsiveness and effectiveness, even outside typical business hours. The app supports various delivery formats, offers PDF stamping, and allows easy management of product updates and access post-refund. Merchants find the pricing reasonable and appreciate the app's reliability in transactions and email deliverability, making it a cost-effective solution for handling digital products.
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The SendOwl app is working flawlessly for our downloadable eVideos. It's easy to configure including downloading the files from Amazon AWS. Excellent!
Amazing app could not survive without it. Plus support is very responsive and helpful.
Love it :) So easy to use and means I don’t have to send files to customers manually. Saves so much time - highly recommend it
We use this app to deliver digital files, and our store is digital-only. It's so much better than what Shopify offers and the price is very reasonable. I love the PDF stamping, the download limit options, ability to send free orders, option to bundle files, seamless integration with Shopify order confirmation page and emails, etc.
Email deliverability has been very good. The analytics are solid. It's clear they thought a lot about this app.
This is the only problem I have (and this may be a Shopify limitation): When I look at a product in Shopify, I can't see if there is a corresponding record in SendOwl. I don't know if a download is attached or not. And if I click the link on the Shopify Product page to add a digital file, SendOwl does not seem to know if I already have a digital file attached or not. So from what I can tell, the only way to know if you have attached a file to a Shopify product is to go into SendOwl and search for the product.
Overall a great product! Keep up the good work!
I use SendOwl to deliver tutorials in PDF format, and it works perfectly. It was easy to set up, and I've been really happy with the automation.
Choosing a digital download app was the thing putting me off launching my store for the longest time. Am glad I chose SendOwl. So easy to set up and has worked without a hitch. Great, friendly service as well......
Been using sendowl for a couple of months! It's reliable, customisable and easy to use! No problems to report. Would recommend
We looked at everyone Supplying digital downloads and then tested their systems during development . Sendowl is without doubt the most elegant solution to anyone selling digital files with Shopify. It is quite simply a perfect and seamless system - Add to that MOSS capability and brilliant support and it's the biggest no-brainer in the app store - Try them and LOVE them !
Without SendOwl I don't know how we would be able to open our online store. The automation allows us to continue creating products instead of pushing the send all day. We love SendOwl!
SendOwl has been a godsend for me. I sell PDF ebooks and the only practical way to protect them is with PDF stamping. SendOwl quickly and easily stamps these ebooks (some as large as 70 MB) with the customer's name and order info for easy tracking. SendOwl also allows me to provide download of my audiobooks and videos to my customers, too.
Working with George Palmer is an absolute delight, too. He quickly and clearly answered all the questions I had about setup and execution and I couldn't be happier.
Sincerely,
Rod Machado