Reviews (164)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for securely delivering digital content through Shopify stores, highlighting its ease of setup and seamless integration. The automation of digital deliveries has notably reduced customer service inquiries, and features like product bundling have enhanced sales. The customer support is praised for its responsiveness and effectiveness, even outside typical business hours. The app supports various delivery formats, offers PDF stamping, and allows easy management of product updates and access post-refund. Merchants find the pricing reasonable and appreciate the app's reliability in transactions and email deliverability, making it a cost-effective solution for handling digital products.

October 16, 2018

Works as described. I use it to automate stamping PDFs and sending them to customers. Works well within shopify.

Yale Management Media
United States
About 1 month using the app
June 17, 2021

We have had 0 issues with this app. It was really easy to install and link to items in our store. We have been able to expand our reach to global customers through our eBook sales.

CMM Press
United States
About 1 month using the app
SendOwl replied June 17, 2021

Wow, that's great to hear how we've helped you and your business! Thanks for sharing your experience and feel free to reach out at any time. Cheers, SendOwl.

February 19, 2016

I switched to SendOwl because my other digital media processor closed shop and to be honest, I wish I would have gone with SendOwl first. These guys are the best app for digital file delivery, period. Their support was great and their sales team hooked me up with a subscription that fit our needs which even saved me a couple of bucks per month from my other processor. Thanks guys!

American Vision
United States
About 1 month using the app
March 20, 2018

No problems whatsoever. Great product, well done SendOwl!

Mastering The Mix
United Kingdom
About 1 month using the app
January 15, 2014

Best deal on Shopify for digital downloads. Been using it for 2 months and no problems yet.

Music Teacher Tools
United States
About 1 month using the app
January 6, 2022

I use Sendowl to sell music scores and it's great. Furthermore, I love the analytics they offer, by geography and products. It's a really great plugin.

Piano arrangements sheets
Czechia
About 1 month using the app
SendOwl replied January 6, 2022

Thanks for taking the time to leave us such a great review! We appreciate your kind words and be sure to reach out if you have any issues. Cheers, SendOwl.

October 21, 2021

Early days but so far so good. Easy to set up and tailor to your business and good support. I used to get quite a few customers asking how to access their downloads, now we've moved to SendOwl these have stopped.

TheFertileMind
United Kingdom
30 days using the app
April 18, 2020

SendOwl is working great so far, setup was easy and it does what it's supposed to. Recommended ! I would love if you would add a cheaper plan in the future. Thanks!

WeJustSocial
Canada
30 days using the app
February 20, 2018

SendOwl is great. We had previously been using a different delivery service and the support from SendOwl during the migration was fantastic. The delivery system is smooth, reliable and secure, Just what you need from a file delivery system. Well done SendOwl!

Wintercroft
United Kingdom
28 days using the app
January 15, 2014

We searched for a while looking for a digital delivery app, choosing Sendowl after testing out a couple of others. The entire process is now automated, the set up was simple and the support is fantastic. We will continue to use Sendowl for our business as we grow and upgrade through the tremendous value plans as we do. I can't recommend it highly enough, try it out, you won't be disappointed!

Short Game Secrets
United States
28 days using the app