Reviews (164)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for securely delivering digital content through Shopify stores, highlighting its ease of setup and seamless integration. The automation of digital deliveries has notably reduced customer service inquiries, and features like product bundling have enhanced sales. The customer support is praised for its responsiveness and effectiveness, even outside typical business hours. The app supports various delivery formats, offers PDF stamping, and allows easy management of product updates and access post-refund. Merchants find the pricing reasonable and appreciate the app's reliability in transactions and email deliverability, making it a cost-effective solution for handling digital products.
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This app has paired seamlessly with Shopify! Very easy to use, and they give great directions for implementing code. I highly recommend! The PDF stamping is one of my favorite features.
Thanks for the kind words! If you ever need us, please don't hesitate to reach out to us at support@sendowl.com. Cheers, SendOwl
This app is a huge part of my business. I sell digital study guides, and SendOwl makes it possible to deliver electronic copies to my clients. It is the easiest digital delivery service I have ever used.
Thanks so much for taking the time to leave us a review, we appreciate your kind words. Cheers, SendOwl.
I used to use SendOwl years ago and have recently returned. Coming back has made me wonder why I ever left! They make things easy and the service is fantastic!
Hi, thanks for the wonderful review and recommendation, and, of course, welcome back! Please reach out if we can help with anything. Cheers, Paul.
Fantastic app. I've been using another Digital Downloads app for a couple of years and after finally getting fed up with poor service, server outages over weekends, missing download emails and the inability to post a download link to the order confirmation page, I finally made the switch to SendOwl. 3 days later I can honestly say it's the best decision I've made with regard to my store.
I initially had a few issues with installing to my custom template but the SendOwl team were incredibly helpful and got me up and running quickly with tailored instructions.
The easy to use interface makes the app a dream to use and almost guarantees you'll never receive a "where's my download link" email from a customer ever again.
Highly recommended.
One of the best digital delivery companies out there. I switched over to them right before a big campaign (I know, not the smartest thing) but I loved their interface and how they incorporated the download now link on the order confirmation page. As well as beautifying the download page itself.
The promotion went off without a hitch and everything continues to work great. The download speeds seem faster than another option on here. I had a question and their customer service responded quickly. Been more than happy with them.
Great app. Recommend it 100%. Set up was easy. Once I finished linking app I brought in my first few digital products with their IMPORT feature and added the file to be delivered. I tested with a couple purchases, added some more inventory and opened my store. I called the first dozen buyers to be sure their experience was top notch and it was perfect. I had previously tried another similar app for my shopify store and found the setup was kludgy so was glad to have this as an alternate choice as it works flawlessly.
This is a must-have app for delivery of digital products! The download link is presented on the customer's Thank You page, storage and delivery prices are reasonable and support is fast and excellent. The app has had no problems delivering large video files to my customers.
We switched from using Fetch for digital delivery as we experienced a lot of problems that consumers had in downloading their purchases - it was difficult and messy for those who were not computer-literate. Since installing Digital Delivery App we have had no problems, no complaints - which has saved me at least an hour daily of having to fix problems. The service has been amazing with very quick responses and answers to our early teething problems - so thank you team and Digital Delivery!
Still new to this app. Very nice interface and the customer service questions I have had have been answered EXTREMELY quickly by customer service. Also love how it has a built in affiliate program.
I wish I had purchased this sooner! Unreal app, great support, easy to use, offer updates to my customers with a few simply clicks, secure, did I mention great and prompt support? Great job guys!