Reviews (164)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for securely delivering digital content through Shopify stores, highlighting its ease of setup and seamless integration. The automation of digital deliveries has notably reduced customer service inquiries, and features like product bundling have enhanced sales. The customer support is praised for its responsiveness and effectiveness, even outside typical business hours. The app supports various delivery formats, offers PDF stamping, and allows easy management ...

February 19, 2016

I switched to SendOwl because my other digital media processor closed shop and to be honest, I wish I would have gone with SendOwl first. These guys are the best app for digital file delivery, period. Their support was great and their sales team hooked me up with a subscription that fit our needs which even saved me a couple of bucks per month from my other processor. Thanks guys!

American Vision
United States
About 1 month using the app
March 20, 2018

No problems whatsoever. Great product, well done SendOwl!

Mastering The Mix
United Kingdom
About 1 month using the app
February 20, 2018

SendOwl is great. We had previously been using a different delivery service and the support from SendOwl during the migration was fantastic. The delivery system is smooth, reliable and secure, Just what you need from a file delivery system. Well done SendOwl!

Wintercroft
United Kingdom
28 days using the app
Edited November 30, 2017

Fantastic app. I've been using another Digital Downloads app for a couple of years and after finally getting fed up with poor service, server outages over weekends, missing download emails and the inability to post a download link to the order confirmation page, I finally made the switch to SendOwl. 3 days later I can honestly say it's the best decision I've made with regard to my store.

I ...

Radpatches
Australia
4 days using the app
October 23, 2012

Great app. Recommend it 100%. Set up was easy. Once I finished linking app I brought in my first few digital products with their IMPORT feature and added the file to be delivered. I tested with a couple purchases, added some more inventory and opened my store. I called the first dozen buyers to be sure their experience was top notch and it was perfect. I had previously tried another similar app ...

hollysdesignstudio
January 3, 2013

This is a must-have app for delivery of digital products! The download link is presented on the customer's Thank You page, storage and delivery prices are reasonable and support is fast and excellent. The app has had no problems delivering large video files to my customers.

VIDCAT
February 6, 2013

I wish I had purchased this sooner! Unreal app, great support, easy to use, offer updates to my customers with a few simply clicks, secure, did I mention great and prompt support? Great job guys!

VMS 4x4 - Find A New Path
February 8, 2013

Still new to this app. Very nice interface and the customer service questions I have had have been answered EXTREMELY quickly by customer service. Also love how it has a built in affiliate program.

kicksandsnares.com
February 9, 2013

Great set of features and great support from this app, really responsive to all my questions.

On top of having all the features I need, this is the only delivery app I tried that allowed my customers to download their purchase right from the Thank You page *and* allowed me to embed their download link in the Order Confirmation email. This meant they didn't need to get two emails from me in order ...

Working With Code
February 20, 2013

Seems to be working great, was easy enough to get up and going. Their customer service was awesome and they quickly responded to questions I had when getting my stuff set up. I am using this to sell ebooks and I am super happy with it!

Nifty Knowledge Rocks