Reviews (164)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for securely delivering digital content through Shopify stores, highlighting its ease of setup and seamless integration. The automation of digital deliveries has notably reduced customer service inquiries, and features like product bundling have enhanced sales. The customer support is praised for its responsiveness and effectiveness, even outside typical business hours. The app supports various delivery formats, offers PDF stamping, and allows easy management of product updates and access post-refund. Merchants find the pricing reasonable and appreciate the app's reliability in transactions and email deliverability, making it a cost-effective solution for handling digital products.
Refine
-
By rating
We produce foreign language learning videos and recently converted all our DVDs to digital files. We needed a stable digital download system that would allow our customers to download files up to 500 MB. Digital Delivery App has worked fantastic. We've not had a single complaint or problem from anyone. We've been able to put our business on auto-pilot. And we get great customer support when we need it.
I purchased this app to deliver my PDF patterns about 6 weeks ago. It has been smooth sailing from the get-go. The app is super user friendly. I was able to upload all my products with ease and I haven't had one customer complain about not getting their purchase. I would highly recommend it.
We switched from using Fetch for digital delivery as we experienced a lot of problems that consumers had in downloading their purchases - it was difficult and messy for those who were not computer-literate. Since installing Digital Delivery App we have had no problems, no complaints - which has saved me at least an hour daily of having to fix problems. The service has been amazing with very quick responses and answers to our early teething problems - so thank you team and Digital Delivery!
Great little app. Takes all the hassle out of delivery PDFs to my customers. Previously I would make a sale, then have to manually generate an email, attach the PDF, and send. Hopefully within a few hours (if I wasn't too busy). Now it's all automatic and a much, much better experience for customers b/c they get their PDF within seconds of paying.
And it's simple to set up and manage too!
One of the best digital delivery companies out there. I switched over to them right before a big campaign (I know, not the smartest thing) but I loved their interface and how they incorporated the download now link on the order confirmation page. As well as beautifying the download page itself.
The promotion went off without a hitch and everything continues to work great. The download speeds seem faster than another option on here. I had a question and their customer service responded quickly. Been more than happy with them.
Thanks for the review! It's been a pleasure working with you! Thanks, SendOwl.