Reviews (163)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation capabilities, especially in delivering digital products and licenses. They find the ability to import numerous license keys and automate downloads beneficial. Features like product bundling, PDF stamping, and download limits are also valued. The app's seamless integration with Shopify, responsive customer support, reasonable pricing, and security features are highly praised. It's seen as a tool that significantly enhances business efficiency.

March 20, 2013

I started with the free application from Shopify but it wasn't properly translated, it was too slow and it lacked the download link at the end of the purchase.

This one has all that! You need to pay but they deliver, thanks!

Alchimie du coeur
Canada
Over 3 years using the app
April 9, 2019

I use this app to sell software keys. It works great for all the needs I have. At $9 a month it is a little expensive for how little I use it but it works without a problem!

G2Keys
United States
Over 3 years using the app
December 2, 2013

This is a consistently good app that we have found to be reliable in delivering our downloadable legal agreements. Good support too.

UK Template Agreements and Sample Contracts
United Kingdom
About 3 years using the app
June 22, 2016

Works a treat! Does the job for us- MP3s and MP4s. Customer service is fast and responsive. Thanks SendOwl!

Wabisabiwell
Australia
About 3 years using the app
March 23, 2023

I've been using SendOwl on my Shopify store for years, and it's honestly made selling digital products so much easier. The setup was simple, and I appreciate how it automates deliveries while still giving me control over download links. It's great to see my customers have a smooth experience, and I'm happy I can rely on SendOwl to keep things running smoothly. The whole process has become efficient and stress-free, which is exactly what I need!

Vuetify
United States
About 3 years using the app
SendOwl replied March 23, 2023

Wow, thank you for such a glowing review, we are very happy to know that everything is working well for you. But of course, if something does arise, please reach out to us. We are always happy to help. Again, thank you for sharing your experience with SendOwl!

June 20, 2023

We have used SendOwl to deliver our digital products since spring of 2020. Creating and uploading products is a breeze. The ability to create and sell product bundles was a game changer for our business. We have always been impressed by the ease of use on the Shopify platform. Their customer support team has always been a pleasure to deal with and has resolved any issue quickly.

BleachPrayLove
Canada
Almost 3 years using the app
SendOwl replied June 26, 2023

Thank you for sharing your experience! It makes a huge difference to us. Let us know if you need anything. Cheers, SendOwl.

January 18, 2016

I never write reviews but I wanted to write one for SendOwl. My business lives or dies based on how well digital files are delivered to my clients.

I've used SendOwl since day one and it's always worked perfectly.

It's chocked full of features (without being confusing) and provides a clean and simple experience for your customers.

Plus, they respond quickly and helpfully when you email them (which you won't have to do often because SendOwl works great). If you need to deliver digital products these are the guys to do it.

Retrosupply Co
United States
Almost 3 years using the app
May 18, 2016

Great app that allowed us to have our order fulfillment be automated digitally. App is really straight forward to setup and use. Thanks SendOwl for sharing this with all Shopify users.

The Pro Hockey Workout
United States
Almost 3 years using the app
November 15, 2016

SendOwl is awesome! Meets all our needs for delivering pdf files to customers.

Streetstylepatterns
United States
Over 2 years using the app
June 6, 2013

We absolutely adore this App! More than 75% of our products are digital, and we've used it now for nearly 2 years. We've been so pleased with it's performance. We've had only a couple of issues, and once brought to the makers attention, were addressed lightning fast!!! Excellent customer service. We'll be users of this App for good!

Violette Field Threads
United States
Over 2 years using the app