Reviews (164)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for securely delivering digital content through Shopify stores, highlighting its ease of setup and seamless integration. The automation of digital deliveries has notably reduced customer service inquiries, and features like product bundling have enhanced sales. The customer support is praised for its responsiveness and effectiveness, even outside typical business hours. The app supports various delivery formats, offers PDF stamping, and allows easy management ...

April 18, 2013

Highly Effective Digital Delivery System !!! - BUT...

That's not all :)
- I LOVE the easy setup/integration as new user
- FRIENDLIEST E-Mail Customer Service you ever experienced
- Powerful PDF-Stamp intellectual property protection
- Integration with non-Shopify sites (e.g. ClickBank / other websites)

Background:
Just launched my Tools4Wisdom digital planner download website with zero ...

Tools4Wisdom
United States
12 months using the app
March 22, 2013

Works great and really impressed with the prompt support from them. They implemented quickly on our requested on-demand function for our product distribution. All completed within 1 day. We highly recommend this.

indSIGHTS - Industry Insights. Instantly
Singapore
10 months using the app
Edited December 11, 2018

I'm really happy with this app. After researching about five different digital delivery apps on the Shopify store. I decided on SendOwl because of its security features and ease of use. It was very fast and easy to set up - and, perhaps even more importantly - to customize the digital delivery for my store.

I've been using it to deliver my ebook for a couple of months now, and haven't had a ...

Create a Signature You Love
United States
10 months using the app
November 30, 2023

I love send owl because of its ease of use. you need no technical background to set it up. it also allows us to import thousands of license keys at once and automatically delivers our downloads and licenses. its a great product especially for the entry cost.

Thunderbolt-Streaming-Media
United States
9 months using the app
SendOwl replied December 1, 2023

Hi, thank you for sharing your experience. It means a lot to all of us SendOwl and I'm glad we're able to help! Thanks, SendOwl..

July 2, 2019

I have been using this app for about 2 months now and I am very satisfied. The support service is great and the prices are completely reasonable. I can only recommend this app :)

Keyshark
Germany
8 months using the app
March 7, 2020

This is a great app. Their customer support is awesome and they reply super fast. Paul is always very helpful. The user interface is very nice.

Oulu Prints
Hong Kong SAR
8 months using the app
Edited July 4, 2019

I really love SendOwl my orders are fulfilled quickly and the setup is really easy and straight forward. Thank you!

Fluffy Girls Rule
United States
6 months using the app
April 25, 2020

Love the app. We have been using it for three months now to fulfill digital magazine downloads, works like a charm! Support (we only needed it once for a question) was also very quick and helpful.

Hope they will be adding even more features going forward. My personal wishlist is (1) tracking downloads in Shopify and other apps such as Klaviyo (we have some customers who get confused between ...

FIRE&FOOD
Germany
6 months using the app
April 20, 2022

Great app that allows my clients to download their digital resources. The app makes it easy to upload files on my end and it makes it easy for my clients to download their files. It also automatically marks off the orders as fulfil with a note that the document has been fulfilled by SendOwl. Thank you for the great app

Curious Minds Collective
Australia
6 months using the app
SendOwl replied April 21, 2022

Thanks so much for the amazing feedback! We really appreciate you taking the time to share your experience. If you do find any issues or have any questions, let us know. ...

October 30, 2020

We use this app to send software license keys + download link to our customers who purchase downloadable software. It's proven to be very efficient and helpful for what we need it to do. Our use is not necessarily the most common use and we're coming from a more robust solution on our old platform, but we were still impressed at its capabilities and were able to make it work for us. The support ...

ITFactory.ca
Canada
4 months using the app