Reviews (164)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for securely delivering digital content through Shopify stores, highlighting its ease of setup and seamless integration. The automation of digital deliveries has notably reduced customer service inquiries, and features like product bundling have enhanced sales. The customer support is praised for its responsiveness and effectiveness, even outside typical business hours. The app supports various delivery formats, offers PDF stamping, and allows easy management of product updates and access post-refund. Merchants find the pricing reasonable and appreciate the app's reliability in transactions and email deliverability, making it a cost-effective solution for handling digital products.
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We think is the best app for your downloads. Very useful and complete!
As a fully Digital Store, SendOwl is literally the connection between me and my customers. The process is great, the support is wonderful, and the ability to add download links to the Thank You Page, Customer Area, and Email is perfect. Two enthusiastic thumbs up!
If you are looking for an incredible platform for delivery of your digital products your search stops here. This is by far the best on shopify especially if you have many digital products. Other apps force you to upload the files to their servers whereas sendowl lets you host the files on your own server. This will save you a lot of money since you would otherwise be forced to pay a premium for the storage space. Their customer service is the top notch. I reported a bug and they fixed it within a day!
We sell film downloads and SendOwl has cut our customer service down to next to nothing. Best app we've used for digital delivery by far. Customer support has been amazing. Paul replies really fast and is always helpful.
I've been using SendOwl for over 2 years and I can't say enough good things about it! The setup was so easy and it works seamlessly with my Shopify store.
Anytime I've had a question, needed to upgrade etc., George and his team have been quick to respond and solve my issues. The SendOwl customer service is top notch, which is just as important to me as an app that does what I need it to do.
Fabulous!
Send owl has some of the best customer service I have seen in a while. Very helpful and prompt. Thank you!
Thanks for the kind words! Let us know if you need anything.
Cheers, SendOwl.
This app is awesome. Once you set it up you don't have to worry about it. The customer service is unlike any you can imagine nowadays. If you ask a question it is almost immediately answered by someone who knows what they are talking about. Simply outstanding!
Does exactly what it says on the tin and does it very well. Support is responsive and superb. We had a tiny niggle when we first set up and they had it fixed in 24 hours.
Great app and wonderful customer service! I've used them since I first opened my shop. I recommend them to everyone, especially if you have a digital product, service or membership that you offer.
Wonderful app! Easy set up and it just runs in the background and haven't had to worry or check up on it since it was set up. Delivers the content to customers fantastically. Its so refreshing to have an app that does what it says it does without frustrations, having to email support, or with time spent checking up on it to make sure its doing its job!