Reviews (164)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for securely delivering digital content through Shopify stores, highlighting its ease of setup and seamless integration. The automation of digital deliveries has notably reduced customer service inquiries, and features like product bundling have enhanced sales. The customer support is praised for its responsiveness and effectiveness, even outside typical business hours. The app supports various delivery formats, offers PDF stamping, and allows easy management of product updates and access post-refund. Merchants find the pricing reasonable and appreciate the app's reliability in transactions and email deliverability, making it a cost-effective solution for handling digital products.

June 21, 2017

Glad we went with SendOwl

Awesome app, works a treat

Very easy to use

Brainwave 2
Australia
About 1 year using the app
May 12, 2021

App works well for distributing licence keys on auto-pilot. The only thing I added myself is a way to track if a customer has opened the link to the download page in their email (to provide a 14-day money back when the customer has not seen the licence key yet). But this is of course specific to my needs.

LicentieHuis.com
Netherlands
About 1 year using the app
SendOwl replied May 12, 2021

Thanks for taking the time to leave your comments. It's much appreciated. Let us know if we can help with anything. Cheers, SendOwl.

May 9, 2018

a pretty good app would def recommend for a try!

Multilingualbooks
United States
About 1 year using the app
Edited August 27, 2019

everything is ok thanks guys! the support answer fast and solve it fast .... hope the plan can be a bit cheaper per month :)))) THANKS

Reloook
Hong Kong SAR
About 1 year using the app
January 17, 2017

Personally I love this app. Without this app I dont think my business would be possible really to its full power as it is today.

Works great, not experienced any problems so far. And plans cost a reasonable amount of money per month.
Its fully automatic, and my customers receive their digital product key instantly after payment!

My business builds entirely on this app. Without it I could not sell any products!

Thank you for making this app.

Best regards,
Gamer Nation

Gamer Nation
Sweden
About 1 year using the app
September 26, 2018

I sell Cross-stitching designs as pdf downloads, so it's only about digital goods for me.

With SendOwl, i can attach two pdf - one for black&white printers and one for colour printers, to each product. The customers can download it right after purchasing or by clicking on links on their purchase email.

SendOwl works fine. I recommend it.

NeedleNinjas
Germany
About 1 year using the app
April 18, 2013

Highly Effective Digital Delivery System !!! - BUT...

That's not all :)
- I LOVE the easy setup/integration as new user
- FRIENDLIEST E-Mail Customer Service you ever experienced
- Powerful PDF-Stamp intellectual property protection
- Integration with non-Shopify sites (e.g. ClickBank / other websites)

Background:
Just launched my Tools4Wisdom digital planner download website with zero experience and already started making daily sales through the Digital Delivery App. Add products is simple through this app now and I can't wait to fully automate 100% of my source of income...

Famous last words:
It took me 10 years to overcome my self-doubts to launch an automated online business... It took me 10 hours to setup up my Tools4Wisdom digital downloads store ... It THEN took me 1 hour to install and setup the Digital Delivery App - and another 1 hour wait to receive my first automated digital order! $pectacular ! :)

Tools4Wisdom
United States
12 months using the app
March 8, 2016

We switched to SendOwl last June and we couldn't be happier. We have a large volume of customers and a range of over 100 download products. SendOwl has been bug-free, easy to learn and use, and delivers a functional and elegant client experience.

Niel Asher
United States
11 months using the app
July 27, 2015

Great app for digital downloads. Very easy to set up, quick help from support when needed, great integration with Shopify. Very happy with my choice.

Leadership Mastery
Australia
11 months using the app
March 22, 2013

Works great and really impressed with the prompt support from them. They implemented quickly on our requested on-demand function for our product distribution. All completed within 1 day. We highly recommend this.

indSIGHTS - Industry Insights. Instantly
Singapore
10 months using the app