Reviews (106)

Overall rating
2.6
Counts per rating level
  • 73% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 21% of ratings are 1 stars
June 17, 2021

We have had 0 issues with this app. It was really easy to install and link to items in our store. We have been able to expand our reach to global customers through our eBook sales.

CMM Press
United States
About 1 month using the app
SendOwl replied June 17, 2021

Wow, that's great to hear how we've helped you and your business! Thanks for sharing your experience and feel free to reach out at any time. Cheers, SendOwl.

February 19, 2016

I switched to SendOwl because my other digital media processor closed shop and to be honest, I wish I would have gone with SendOwl first. These guys are the best app for digital file delivery, period. Their support was great and their sales team hooked me up with a subscription that fit our needs which even saved me a couple of bucks per month from my other processor. Thanks guys!

American Vision
United States
About 1 month using the app
March 20, 2018

No problems whatsoever. Great product, well done SendOwl!

Mastering The Mix
United Kingdom
About 1 month using the app
January 15, 2014

Best deal on Shopify for digital downloads. Been using it for 2 months and no problems yet.

Music Teacher Tools
United States
About 1 month using the app
January 6, 2022

I use Sendowl to sell music scores and it's great. Furthermore, I love the analytics they offer, by geography and products. It's a really great plugin.

Piano arrangements sheets
Czechia
About 1 month using the app
SendOwl replied January 6, 2022

Thanks for taking the time to leave us such a great review! We appreciate your kind words and be sure to reach out if you have any issues. Cheers, SendOwl.

June 19, 2018

Love it :) So easy to use and means I don’t have to send files to customers manually. Saves so much time - highly recommend it

Lwtshop
Australia
About 1 month using the app
October 21, 2021

Early days but so far so good. Easy to set up and tailor to your business and good support. I used to get quite a few customers asking how to access their downloads, now we've moved to SendOwl these have stopped.

TheFertileMind
United Kingdom
30 days using the app
Edited March 17, 2024

*EDITED* (Went from 700$ plus a month to 150$ plus a month with the premium pricing plan : 99$ per month plus 0.11$ per transaction after talking with customer support) I have been using sendowl for 7 years and used it even before I got a Shopify store. The app works really well and have nothing to complain about the app really. I even struggle to find a replacement. However, in october they changed their pricing. I went from 20$ a month to 150+$ a month (on the new plan). Customer support was nice, responsive and friendly. However since this is their new way of billing (flat fee + transaction %), they cannot do more for me. I am pondering whether I will be switching apps soon because it's just too expensive.

Bebemangeseul
Canada
Almost 2 years using the app
SendOwl replied March 15, 2024

Just wanted to drop a note here - I believe we resolved your issue and were able to help, but please let us know if that is not the case. Glad we could we could get you on the pricing plan that was a good fit. Thanks, SendOwl.

February 20, 2018

SendOwl is great. We had previously been using a different delivery service and the support from SendOwl during the migration was fantastic. The delivery system is smooth, reliable and secure, Just what you need from a file delivery system. Well done SendOwl!

Wintercroft
United Kingdom
28 days using the app
October 17, 2017

Very good for digital files. Had no complaints and it’s very easy for customers to access!

Brittanys Handmade Designs
Canada
27 days using the app