Instant and automatic delivery
Downloads are issued via a secure, expiring download link to keep your files safe from unwanted attention
A company you can trust
We're backed by a full time team whose only job is to improve and expand SendOwl. No part-timers here!
Proven performance
We've delivered over 8 million orders for Shopify customers and we're the only digital delivery app to be offered on Shopify Plus
About SendOwl
Support
- FAQ
- Developer website
- Privacy policy
- support@sendowl.com
Pricing 30-day free trial
See all pricing optionsBasic
$9/month
10 products, 1GB storage, customisation
Standard
$15/month
30 products, PDF stamping, customisation, 3GB storage
Premium
$24/month
100 products, PDF stamping, video streaming, customisation, 5GB storage
Business
$39/month
250 products, PDF stamping, video streaming, customisation, multiple users with permissions, 15GB storage
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Card Cavern Trading Cards, LLC
I've tried to give them the benefit of the doubt.. things happen right? Well during 5 or 6 product launches, Sendowl has crashed. Orders won't fulfill. I can't pull license keys because the site is down. So now there's a backlog of orders and I can't even fulfill them manually. Cue the nasty emails from customers... There's only so many times I can fend them off and honestly, I'm sick of taking the blame for these outages. I love this app when it works. It's great when it works. BUT when it doesn't work, I lose so much money. I LOSE CUSTOMERS. There are far too many outages, too many times it won't fulfill orders. In a market that demands instant delivery of digital products, this app has caused me to fail my customers. And today was the last straw. My review stays but I'm going.
Toybox Labs
They are fine for the basic case, but start to fail pretty badly if you do anything complicated. So far we have had problems with: Editing Orders, if you have an app that edit orders on shopify after the fact like a Post Purchase Promotion app send owl will fail to pick it up and not send it out to your customers Partial Refunds: if you give a partial refund to your user send owl sees that as a refund on the whole order and cancels the digital order. Their support is ok and getting back but in the end not very helpful. If you are bootstrapping something simple this is the app for you, but I would suggest against this app if you are dealing with 1000+ customers. Updating after reaching out and trying to work with support: I complained about orders being incorrectly cancelled. They assured me that unselecting a checkbox in their app would make it so they didn't get cancelled. That was wrong and after mass partial refunding orders I now have hundreds of orders to fix. I would strongly suggest against using this app and find one that works and has good support that understands their own product.
ITFactory.ca
We use this app to send software license keys + download link to our customers who purchase downloadable software. It's proven to be very efficient and helpful for what we need it to do. Our use is not necessarily the most common use and we're coming from a more robust solution on our old platform, but we were still impressed at its capabilities and were able to make it work for us. The support for this app is also very impressive, the responses and help you get is awesome and very valuable.