Instant and automatic delivery
Downloads are issued via a secure, expiring download link to keep your files safe from unwanted attention
A company you can trust
We're backed by a full time team whose only job is to improve and expand SendOwl. No part-timers here!
Proven performance
We've delivered over 8 million orders for Shopify customers and we're the only digital delivery app to be offered on Shopify Plus
About SendOwl
Support
- FAQ
- Developer website
- Privacy policy
- support@sendowl.com
Pricing 30-day free trial
See all pricing optionsBasic
$9/month
10 products, 1GB storage, customisation
Standard
$15/month
30 products, PDF stamping, customisation, 3GB storage
Premium
$24/month
100 products, PDF stamping, video streaming, customisation, 5GB storage
Business
$39/month
250 products, PDF stamping, video streaming, customisation, multiple users with permissions, 15GB storage
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Workhorse Type Foundry
I've used 20+ apps and this is the first negative review I've left. This app is complete garbage. Installing is a nightmare, managing your files is basically impossible and updating your files is literally impossible. I wish I had just built something from scratch instead of wasting my time/money.
Developer reply
Thank you for your review. I'm sorry to hear about the issues you are having.
I've looked through our support tickets and I can't find any related to updating files, or the update function not working. I'd love to see if we can help. Would you be able to reach out to me at paul@ sendowl.com or open a ticket with us, and we can work on a solution for you? Cheers, SendOwl.
Forth Rivers
I used this app to help me deliver my ebooks and it works but it comes with a few kinks and intricate complications. For instance, when customers go to download from their email, they should be able to immediately download and not receive another long link to download from. The process for the customer to receive their product should be seamless but it isn't so much so. I wasn't aware of this process until I acted as a customer of my own store to see how the process was going. It wasn't that great to me.
Developer reply
Thanks for your review and feedback!
You are correct that we generate an order download page for every customer and they need to go to their unique order page to download their purchase(s).
We do it that way for a couple of reasons.
The first is that some orders contains dozens of files and adding each of those links to the Shopify order email would make the order email difficult to read.
The second reason is for download security as each link is designed to expire after a set number of uses. This helps prevent file sharing and secures the download. You can control access to the links in the buyer's order page from the SendOwl dashboard. The same level of link protection and security would not be possible if the links were shown in the email.
Having said that, I hear you and understand your concerns! I'll discuss this with the team to see if we can make the process smoother for the buyer.
Cheers, SendOwl.
Abby’s Threads
This app has paired seamlessly with Shopify! Very easy to use, and they give great directions for implementing code. I highly recommend! The PDF stamping is one of my favorite features.
Developer reply
Thanks for the kind words! If you ever need us, please don't hesitate to reach out to us at support@sendowl.com. Cheers, SendOwl