Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
February 19, 2023

the program does not work correctly because it works for a while then does not continue and says unfinished and they do not fix the error in this very annoying program and customer service is not reachable

BVL Black
United Kingdom
Time spent using app: About 1 month
Autoketing replied February 19, 2023

I have asked the tech about the Unfinished status of images.
He said it's not an error. Unfinished status means Pending.
Images are still waiting to be optimized.
Please understand that it's not an error.

Regards,

February 19, 2023

the program does not work properly because it works for a while, then it does not continue and says unfinished and they do not fix this very annoying program, at the same time there is no response to the mail.

VICTORIA CHARMEN
United Kingdom
Time spent using app: About 1 month
Autoketing replied February 19, 2023

I have asked the tech about the Unfinished status of images.
He said it's not an error. Unfinished status means Pending.
Images are still waiting to be optimized.
Please understand that it's not an error.

Regards,

Edited February 19, 2023

I want to know why this application is constantly giving errors, does not work regularly and there is no response to the e-mail :(

BLACK BALVIN
United Kingdom
Time spent using app: About 1 month
Autoketing replied February 18, 2023

Thanks for your feedback. If your image optimization has been processing for a long time, please click Stop and then Optimize again.
Please email us or chat with us if you have any further questions.