SEON Fraud Prevention

SEON Fraud Prevention

Free plan available. 14-day free trial.
Rating (4.4)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 30, 2021 · Changelog

Languages

English

Works with

Adyen, Affirm, Afterpay, Authorize.net, Braintree, CyberSource, Klarna, PayPal, Shop Pay, Stripe, Chargeflow, Recharge, Bold Subscriptions, Upsell apps and many more ...

Detect any fraud and prevent chargebacks. Stop subscription, discount, gift card abuse, and more ...

Fraud and chargebacks are inevitable for store owners. Take control of your fraud prevention without overpaying for chargeback protection (insurance) services. Customize SEON to achieve your desired approval rate while ensuring robust protection, tailored to the store's unique risk profile. SEON uses real-time analysis of numerous data points, such as email, phone, IP, card data, device info, behavior analysis, and more to validate transactions with the power of AI and machine learning.

Fraud and chargebacks are inevitable for store owners. Take control of your fraud prevention without overpaying for chargeback protection (insurance) services. Customize SEON to achieve your desired approval rate while ensuring robust protection, tailored to the store's unique risk profile. SEON uses real-time analysis of numerous data points, such as email, phone, IP, card data, device info, behavior analysis, and more to validate transactions with the power of AI and machine learning. more
  • Integration: seamless, plug & play with frictionless customer experience
  • Security: prevents your store from fraudulent activities, chargebacks and losses
  • Customization: highly flexible, custom business-specific rules, allow/blocklists
  • Automation: auto capture payments for approved orders and cancel declined ones
  • Data transparency: helps with assessments, manual reviews and system fine-tuning

Pricing

14-day free trial

Enterprise

Free to install

Custom pricing for Shopify Plus stores managing over 30,000 orders per month. --> Contact us to learn more!

  • Additional benefits for Shopify Plus stores managing over 30k orders/mo
  • A monthly fixed subscription option
  • Commitment discount
  • Optional TAM

Starter

$299/month

$0.15 per order check, charged only when you exceed your plan allowance.

  • 1,000 order checks/month
  • SEON platform integration
  • Self-serve knowledge base with guides
  • In-product support within 48h
  • Limited features

Pro

$599/month

$0.10 per order check, charged only when you exceed your plan allowance.

  • 3,000 order checks/month
  • For Shopify Advanced & Plus
  • Onboarding & customization assistance
  • Premium support within 24h
  • Unlimited features

Enterprise

Free to install

Custom pricing for Shopify Plus stores managing over 30,000 orders per month. --> Contact us to learn more!

  • Additional benefits for Shopify Plus stores managing over 30k orders/mo
  • A monthly fixed subscription option
  • Commitment discount
  • Optional TAM

Starter

$299/month

$0.15 per order check, charged only when you exceed your plan allowance.

  • 1,000 order checks/month
  • SEON platform integration
  • Self-serve knowledge base with guides
  • In-product support within 48h
  • Limited features

Pro

$599/month

$0.10 per order check, charged only when you exceed your plan allowance.

  • 3,000 order checks/month
  • For Shopify Advanced & Plus
  • Onboarding & customization assistance
  • Premium support within 24h
  • Unlimited features

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

58 reviews

Overall rating
4.4
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 21, 2023

This app was only OK.

it did provide a lot of useful information on the order, but forget about relying on it for useful automated fraud protection is not possible. you still have to babysit it.

It maybe saved us 1-2 chargebacks a month, but it was wrong just as often as it was right

now they raised the price to $600month??

doesnt make sense to pay $600 to save maybe 1or 2 $45 chargeback a month

PrintChecks Pro
United States
Over 1 year using the app
SEON Technologies Ltd. replied November 27, 2023

Thank you for the review!

We offer an enterprise-grade tool with unlimited flexibility and customization to enable merchants to tailor the setup to best fit their needs and every unique risk pattern. In some cases, stores don't need the level of service and possibilities SEON offers. Automation is key, we help huge fraud teams cut back on their manual review time, by enabling them to create an unlimited number of custom rules for any pattern, behavior detection, and automation they prefer.

If you need help with the customization we advise you to reach out to our support team and they'll be happy to assist you.

SEON Team 👊

January 6, 2024

Would not recommend. Fraudulent transactions still slip by this app. And they don't insure orders or provide any guarantees, so our business is still on the hook for fraudulent orders and chargebacks. As a result, we were still needing to manually review every transaction, defeating the whole point of needing the app. The app was costing us each month and we were still doing the work the app was meant to do for us.

bootsandbrothers
United States
About 3 hours using the app
April 22, 2022

SEON. Fraud Prevention has helped us screen orders for fraud more quickly and effectively than other apps that we've used. I highly recommend trying this app.

VIVO - desk solutions, screen mounting, and more
United States
Almost 2 years using the app
SEON Technologies Ltd. replied April 22, 2022

Thank you for the feedback, we appreciate it!

Let's fight fraud together! 👊

January 10, 2022

Great support. Walking through the app with a member of the support team helped us understand the meaning of the fraud level associated with each order. The app is customizable in that you can set your own comfort level to flag fraud. You can also choose to have SEON automatically decline orders that are flagged as fraudulent. We chose not to do this since we prefer to review the orders ourselves. This is not fraud insurance. It helps you identify fraudulent orders on top of what Shopify's platform offers.

Light As Air Boats
United States
Almost 2 years using the app
SEON Technologies Ltd. replied January 10, 2022

Thank you for the great feedback, it's highly appreciated! We are happy to help and support you anytime, making sure your business stays protected.

April 25, 2022

Love everything about Seon and Walter have been so helpful in hopping on a call with me to further assist in my understanding of the full potential of the app. If you're looking for a great app to stop fraudulent orders from your store, then Seon app is for you.

Ringz & Tingz Jewels
United States
Almost 2 years using the app
SEON Technologies Ltd. replied April 26, 2022

Thank you for the nice words, it's highly appreciated. 😍

I and the team are always happy to assist. We're on the same mission of fighting fraud. Our goal is to provide you with a great tool for preventing fraud, but also an awesome experience using it.

Cheers,
Walter

About this app

Launched

September 30, 2021 · Changelog

Languages

English

Works with

Adyen, Affirm, Afterpay, Authorize.net, Braintree, CyberSource, Klarna, PayPal, Shop Pay, Stripe, Chargeflow, Recharge, Bold Subscriptions, Upsell apps and many more ...

Built by SEON Technologies Ltd.

About SEON Technologies Ltd.

4.4 average rating

2 years building apps for the Shopify App Store

Rákóczi út 42., 7th floor, Budapest, 1072, HU

Support

Send a message

support@seon.io