SEON Fraud Prevention

SEON Fraud Prevention

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Rating
3.9 (59)

Detect any fraud and prevent chargebacks. Stop subscription, discount, gift card abuse, and more ...

Fraud and chargebacks are inevitable for store owners. Take control of your fraud prevention without overpaying for chargeback protection (insurance) services. Customize SEON to achieve your desired approval rate while ensuring robust protection, tailored to the store's unique risk profile. SEON uses real-time analysis of numerous data points, such as email, phone, IP, card data, device info, behavior analysis, and more to validate transactions with the power of AI and machine learning.

Fraud and chargebacks are inevitable for store owners. Take control of your fraud prevention without overpaying for chargeback protection (insurance) services. Customize SEON to achieve your desired approval rate while ensuring robust protection, tailored to the store's unique risk profile. SEON uses real-time analysis of numerous data points, such as email, phone, IP, card data, device info, behavior analysis, and more to validate transactions with the power of AI and machine learning. more
  • Integration: seamless, plug & play with frictionless customer experience
  • Security: prevents your store from fraudulent activities, chargebacks and losses
  • Customization: highly flexible, custom business-specific rules, allow/blocklists
  • Automation: auto capture payments for approved orders and cancel declined ones
  • Data transparency: helps with assessments, manual reviews and system fine-tuning
Highlights
Use directly in Shopify admin

Launched

September 30, 2021 · Changelog

Languages

English

Works with

Adyen, Affirm, Afterpay, Authorize.net, Braintree, CyberSource, Klarna, PayPal, Shop Pay, Stripe, Chargeflow, Recharge, Bold Subscriptions, Upsell apps and many more ...

Pricing

Enterprise

Free to install

Custom pricing for Shopify Plus stores managing over 30,000 orders per month. --> Contact us to learn more!

  • Additional benefits for Shopify Plus stores managing over 30k orders/mo
  • A monthly fixed subscription option
  • Commitment discount
  • Optional TAM

Starter

$299 / month

$0.15 per order check, charged only when you exceed your plan allowance.

  • 1,000 order checks/month
  • SEON platform integration
  • Self-serve knowledge base with guides
  • In-product support within 48h
  • Limited features

14-day free trial

Pro

$599 / month

$0.10 per order check, charged only when you exceed your plan allowance.

  • 3,000 order checks/month
  • For Shopify Advanced & Plus
  • Onboarding & customization assistance
  • Premium support within 24h
  • Unlimited features

14-day free trial

Enterprise

Free to install

Custom pricing for Shopify Plus stores managing over 30,000 orders per month. --> Contact us to learn more!

  • Additional benefits for Shopify Plus stores managing over 30k orders/mo
  • A monthly fixed subscription option
  • Commitment discount
  • Optional TAM

Starter

$299 / month

$0.15 per order check, charged only when you exceed your plan allowance.

  • 1,000 order checks/month
  • SEON platform integration
  • Self-serve knowledge base with guides
  • In-product support within 48h
  • Limited features

14-day free trial

Pro

$599 / month

$0.10 per order check, charged only when you exceed your plan allowance.

  • 3,000 order checks/month
  • For Shopify Advanced & Plus
  • Onboarding & customization assistance
  • Premium support within 24h
  • Unlimited features

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (59)

Overall rating
3.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 30, 2024

Doesn't work. Nothing will load. Tried a fresh reinstall and even uninstalled another Fraud app incase of conflict and still nothing.

Hazy Bowls
United States
Almost 2 years using the app
SEON Technologies Ltd. replied June 3, 2024

Hello,

Thank you for your review, and we apologize for any inconvenience you experienced. Our team attempted to reach out to you, but it seems the email address we have on file is not working.

Please get in touch with our support team at support@seon.io. We’re eager to assist you. It might be a browser-related issue, but we can arrange a call to investigate further. Rest assured, we will resolve the matter.

We look forward to hearing from you.

Best regards,
The SEON Team 👊

November 21, 2023

This app was only OK.

it did provide a lot of useful information on the order, but forget about relying on it for useful automated fraud protection is not possible. you still have to babysit it.

It maybe saved us 1-2 chargebacks a month, but it was wrong just as often as it was right

now they raised the price to $600month??

doesnt make sense to pay $600 to save maybe 1or 2 $45 chargeback a month

PrintChecks Pro
United States
Over 1 year using the app
SEON Technologies Ltd. replied November 27, 2023

Thank you for the review!

We offer an enterprise-grade tool with unlimited flexibility and customization to enable merchants to tailor the setup to best fit their needs and every unique risk pattern. In some cases, stores don't need the level of service and possibilities SEON offers. Automation is key, we help huge fraud teams cut back on their manual review time, by enabling them to create an unlimited number of custom rules for any pattern, behavior detection, and automation they prefer.

If you need help with the customization we advise you to reach out to our support team and they'll be happy to assist you.

SEON Team 👊

January 6, 2024

Would not recommend. Fraudulent transactions still slip by this app. And they don't insure orders or provide any guarantees, so our business is still on the hook for fraudulent orders and chargebacks. As a result, we were still needing to manually review every transaction, defeating the whole point of needing the app. The app was costing us each month and we were still doing the work the app was meant to do for us.

bootsandbrothers
United States
About 3 hours using the app
April 22, 2022

SEON. Fraud Prevention has helped us screen orders for fraud more quickly and effectively than other apps that we've used. I highly recommend trying this app.

VIVO - desk solutions, screen mounting, and more
United States
Almost 2 years using the app
SEON Technologies Ltd. replied April 22, 2022

Thank you for the feedback, we appreciate it!

Let's fight fraud together! 👊

October 7, 2022

We run a store where we have online orders and subscriptions managed by Recharge as well as offline orders and subscriptions that are imported into Shopify via a custom Recharge API integration. As a result, we have to utilize a non-shopify payment processor (Authorize.net). That put us at a much higher risk of fraud and we were seeing waves of fraud until we installed the SEON app. After a short learning curve, we were able to block every fraudulent order attempt using SEON, which removed a large headache for us. To make things better, you can change weighting or turn off well over a hundred different indicators to fit your specific needs if you have more complex business needs like we have. They are also really good guys and are available to help tweak your settings to make sure your filters are dialed in. Highly recommend.

AloeCure
United States
Over 1 year using the app
SEON Technologies Ltd. replied October 7, 2022

Thank you for the detailed feedback. So great to see you highlighting the robust flexibility SEON has, it's been a big priority of ours. 😍

Whenever you need help, our awesome team will be here and happy to help. We'll fight fraud together! 👊

Support

SEON Technologies Ltd. can answer any questions you have about SEON Fraud Prevention.

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