Reviews (40)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 13% of ratings are 1 stars
August 9, 2026

good

MediMask
Poland
19 days using the app
April 13, 2026

This app is frustrating. We are trying to give access to our tech team to implement but dont see any option to grant them access. We also will like to upgrade to the paid version but cant seem to find that either

Haggar.com
United States
About 1 month using the app
October 30, 2025

We set up SST with Stape and we are super happy with their App and overall service!

They have a great solution for Shopify with their template galleries.
You can manage the tracking implementation on your own even if you are not a dev.

Bear's Den
Bulgaria
11 months using the app
October 12, 2025

much better than the shopify native app, purchase event EMQ jumped from 8 to 9.5

Etba3lly
Egypt
1 day using the app
Edited May 6, 2026

Finally, shopify markets support has been added, making this probably the best sGTM solution for shopify

Senkels
Austria
9 months using the app
Stape replied March 5, 2026

Thanks for your review. Markets support is coming this month, stay tuned :)

March 26, 2026

Best on market!

Detsu Me
Japan
Less than a minute using the app
January 24, 2026

Be careful when using the Stape Custom Loader via Shopify Custom Pixel.

In my setup, the loader injects the Web GTM container 5–8 seconds after page load, which causes serious issues:

- First page_view and session_start can be missed
- Campaign parameters (gclid / utm) may be lost
- Consent Mode v2 default signals are sent too late
- Google reports missing ad_personalization
- Attribution and remarketing performance is negatively affected

Consent Mode v2 requires consent defaults to run before any Google tags initialize, which is not possible with this delayed injection.
When I moved GTM back to , all consent and attribution issues disappeared.

Recommendation:
Load the Web GTM container in and use Shopify Custom Pixel only for checkout / purchase events.
Do not rely on Custom Loader for primary container injection if you care about data quality and consent compliance

Nobase
Denmark
About 1 month using the app
Stape replied February 2, 2026

Thanks for sharing your feedback, and sorry for the trouble this caused.

You’re right that there was a bug affecting Custom Loader on checkout pages, and we’ve already fixed it. If you’re willing, please try again and let us know whether everything works as expected now.

Regarding consent, the app has nothing to do with consent pushes and does not influence them.

If anything still isn’t working properly, please contact our support team. We’ll investigate and help you resolve it as quickly as possible.

September 17, 2025

Be careful when you cancel, they won't stop billing

Wares for All Reasons
United States
About 1 year using the app
Stape replied October 30, 2025

Greetings, the application itself is free and is no associated with any charges. The subscription you are probably referring to can be canceled at any time in your account on stape.io

August 27, 2024

The staff listen to feedback and add new functions / fix bugs.

Hillmalaya
Hong Kong SAR
About 1 year using the app
April 18, 2023

I am hopeful it works but we could not find information on adding ecom data layer or webhooks. Where would we find all that information? If it would be clearer and provided all works you would have gotten more stars.

HelloBello
Germany
4 days using the app
Stape replied April 18, 2023

Hello,

Thanks for your feedback. The app has two dedicated tabs for what you are seeking:

1. DataLayer
2. Webhooks

both just need a checkbox to be enabled as is reflected in the screenshots (see ones with huge numbers 2 and 3)

If you encounter difficulties, you can always contact us at support@stape.io