Reviews (43)

Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 14% of ratings are 1 stars
October 15, 2026

MISLEADING PRICING GUIDANCE

The pricing page tells you to use your GA4 event count to estimate which plan you’ll need. We followed that guidance, signed up and paid a developer to set everything up - only to discover Stape was counting around 8× as many events as GA4.

Support then explained that an accurate estimate requires checks in developer mode, that counts vary by page and setup, and that bots can inflate the numbers.

Those limitations should be clearly explained upfront, before customers commit time and money. Our actual plan costs twice what we expected based on their own pricing guidance.

GroundedKiwi.nz
New Zealand
3 months using the app
August 9, 2026

good

MediMask
Poland
19 days using the app
June 17, 2026

Amazing

Veya
United Kingdom
About 2 hours using the app
April 13, 2026

This app is frustrating. We are trying to give access to our tech team to implement but dont see any option to grant them access. We also will like to upgrade to the paid version but cant seem to find that either

Haggar.com
United States
About 1 month using the app
October 30, 2025

We set up SST with Stape and we are super happy with their App and overall service!

They have a great solution for Shopify with their template galleries.
You can manage the tracking implementation on your own even if you are not a dev.

Bear's Den
Bulgaria
11 months using the app
October 12, 2025

much better than the shopify native app, purchase event EMQ jumped from 8 to 9.5

Etba3lly
Egypt
1 day using the app
Edited May 6, 2026

Finally, shopify markets support has been added, making this probably the best sGTM solution for shopify

Senkels
Austria
9 months using the app
Stape replied March 5, 2026

Thanks for your review. Markets support is coming this month, stay tuned :)

September 17, 2025

Be careful when you cancel, they won't stop billing

Wares for All Reasons
United States
About 1 year using the app
Stape replied October 30, 2025

Greetings, the application itself is free and is no associated with any charges. The subscription you are probably referring to can be canceled at any time in your account on stape.io

August 27, 2024

The staff listen to feedback and add new functions / fix bugs.

Hillmalaya
Hong Kong SAR
About 1 year using the app
April 18, 2023

I am hopeful it works but we could not find information on adding ecom data layer or webhooks. Where would we find all that information? If it would be clearer and provided all works you would have gotten more stars.

HelloBello
Germany
4 days using the app
Stape replied April 18, 2023

Hello,

Thanks for your feedback. The app has two dedicated tabs for what you are seeking:

1. DataLayer
2. Webhooks

both just need a checkbox to be enabled as is reflected in the screenshots (see ones with huge numbers 2 and 3)

If you encounter difficulties, you can always contact us at support@stape.io