Reviews (95)

Overall rating
3.8
Counts per rating level
  • 48% of ratings are 5 stars
  • 22% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
September 16, 2024

So far so good. Payments are right on time and also sezzel checks for fraud orders as well. Keep this up.

Atlas Computers & Electronics
Canada
Over 1 year using the app
Sezzle replied September 18, 2024

We are glad to hear about your great experience with Sezzle and we are happy to assist you in fraud detection on orders as well!

August 31, 2024

I chose Sezzle as a buy now, pay later option for my customers due to the price range of my products. I have received purchases of $600 or more and the fees dig so deeply into my profit that it makes no sense to have this as an option because after being charged almost $100 in fees my profits are going to Sezzle. Also, having to pay an additional $15 fee if I haven't received a purchase is just not fair. After Pay is much better. When I receive an order from a customer that chooses Sezzle as an option I automatically cringe due to the high fees. I will be removing Sezzle as an option. I will say, I have been hanging on due to the fact that all of my marketing materials promotes Sezzle as an option but it truly isn't working for me or the future health of my business.

Pure Virgin Luxury Hair Co
United States
10 months using the app
Sezzle replied September 4, 2024

Thank you for taking the time to leave a review; we are sorry to hear that your experience has not been great yet. Please feel free to contact us at accounts@sezzle.com. We would love to discuss how we can better assist your business!

October 18, 2024

very easy to install on my store. so far so good.

Sandy Bottom Swimwear
Canada
18 days using the app
Sezzle replied November 4, 2024

Thank you for your great review; we're happy to hear that your experience with Sezzle has been good!

August 20, 2024

Sezzle's fee's are standard however they added a monthly fee if you do not meet the monthly threshold. After using the app for a period of time it was not used enough by my customers to benefit keeping it with the monthly fee in place, therefore I had not choice but to remove the payment option.

The Sezzle team reached out to me about closing my account and I explained that while I do think it's important to offer a payment plan option the fee's plus the monthly fee are simply too much for my small business to incur. Sezzle understood and offered to waive the monthly fee going forward if I decided to keep the app and also provided a link to help further help with conversion. In my opinion I think Sezzle should remove the monthly fee period. As you can see from many of the reviews it just is too much for most small businesses to lose.

The only reason I am not giving 5 stars is because the fees are still high in my opinion, especially because I also need currency conversion and get hit twice. Fees aside I am happy with the customer service they provided.

Lilly & Frank
Canada
2 months using the app
Sezzle replied September 4, 2024

Thank you for leaving a good review! We are glad that you reached out to us earlier and that we were able to adjust your fee rate based on your history with us!

August 19, 2024

User friendly!

SewMaddieCo
United States
6 months using the app
Sezzle replied August 21, 2024

We appreciate the great review!

July 23, 2024

I think you should not be charged if services not being used.

All Printed Up
United States
Over 1 year using the app
Sezzle replied July 30, 2024

Thank you for taking the time to leave a review. We would love to connect with you via email at accounts@sezzle.com if you would like to discuss Sezzle's fees!

April 15, 2024

I've been using Sezzle for about a year and have been getting consistent sales from them. I find it easy to use and have no complaints.

InspirationIncluded
Canada
About 1 year using the app
Sezzle replied April 16, 2024

We are happy to hear that you and your customers are loving Sezzle!

December 29, 2023

Best company to work with buy now, pay later. I have been working with Sezzle for about two years and its been amazing. Recommended 100%

Temptations
United States
6 months using the app
Sezzle replied January 2, 2024

We're happy to hear that you have been having an amazing time offering Sezzle for the past two years! We hope to continue our partnership with you for many more years to come!

April 30, 2024

Not a great experience for Merchants. Charging a $15 fee if customers aren't using the option and then having the audacity to announce a $14.99/month option to get same day payouts (which should be standard) is such a joke. I hope they go bankrupt and out of business.

The Fempreneur Agency
United States
Over 1 year using the app
Sezzle replied May 7, 2024

Thank you for leaving us a review. Please feel free to contact our team at accounts@sezzle.com if you have additional comments or concerns about fees. Our team would love to assist or clarify further!

May 14, 2024

It would be absolutely perfect if they didn't charge you $15 every single month even if nobody has used the service. Pretty tough on small business owners or those just getting started.

BW Beauty
Canada
3 months using the app
Sezzle replied May 21, 2024

Thank you for taking the time to leave a review!