Reviews (66)
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Sezzle's fee's are standard however they added a monthly fee if you do not meet the monthly threshold. After using the app for a period of time it was not used enough by my customers to benefit keeping it with the monthly fee in place, therefore I had not choice but to remove the payment option.
The Sezzle team reached out to me about closing my account and I explained that while I do think it's important to offer a payment plan option the fee's plus the monthly fee are simply too much for my small business to incur. Sezzle understood and offered to waive the monthly fee going forward if I decided to keep the app and also provided a link to help further help with conversion. In my opinion I think Sezzle should remove the monthly fee period. As you can see from many of the reviews it just is too much for most small businesses to lose.
The only reason I am not giving 5 stars is because the fees are still high in my opinion, especially because I also need currency conversion and get hit twice. Fees aside I am happy with the customer service they provided.
Thank you for leaving a good review! We are glad that you reached out to us earlier and that we were able to adjust your fee rate based on your history with us!
I initially deleted Sezzle and was extremely frustrated at being charged monthly when Sezzle wasn't used by a customer. The fees did not feel small-business friendly.
I wanted to update my review, because upon trying other BNPL services, Sezzle was the only one to accept a small business. So, given the available options, it appears Sezzle is the best, after all. Thank you.
Thank you for taking the time to leave a review!
Easy to install, but they charge you $15 a month. For a small business, it isn’t helpful. Plus their fees to use their services is high too.
We're so glad to hear you're loving the service and that you experienced an easy time getting set up.
Works as advertised. Customers appreciate the convenience. Good website for vendors.
We're happy to hear that you and your customers are enjoying Sezzle!
Decent app
We appreciate your review!
Rate’s too high. Customers used it a lot before but niw barely.
Thank you for providing feedback. I can certainly understand the concern with customers not using Sezzle as much! We do offer marketing materials for your website and social media pages at sezzle.com/brand-assets. We would also love to help you get setup on our store directory to help with visibility for your customers. Please reach out to accounts@sezzle.com and our team will be happy to assist.
Love it and my customers love us having sezzle option
Thank you for your review! We are thrilled to hear that Sezzle has been a great option for both you and your customers!
Extremely helpful for my customers. Been waiting on this for months bc I'm not good at coding and didn't really want to hire anyone. Payments could be a bit faster but all is well.
Thank you for your review and feedback, we’re happy to hear it has been helpful for your customers! Please feel free to contact our team at accounts@sezzle.com if you have questions or concerns about widgets our payouts from orders!
The app works perfectly fine on the product page, 5/5 for that as other companies like Afterpay failed to do so.
However, it doesn't work on the cart page and I have tried all the possible ways to do that.
We are happy to hear that Sezzle's widgets are working on your product pages! Please contact our support team at accounts@sezzle.com if you are having trouble with the cart page, however! Our team looks forward to fixing this for you!
Seems good so far
Thank you for reviewing our product and app! We are glad to hear things are good so far. If there is anything we can do to make your experience even better, please reach out to accounts@sezzle.com.