Reviews (95)

Overall rating
3.8
Counts per rating level
  • 48% of ratings are 5 stars
  • 22% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
May 14, 2024

It would be absolutely perfect if they didn't charge you $15 every single month even if nobody has used the service. Pretty tough on small business owners or those just getting started.

BW Beauty
Canada
3 months using the app
Sezzle replied May 21, 2024

Thank you for taking the time to leave a review!

August 10, 2023

Im middle of the road here. everything was as expected for us. we had several sales over several months that used Sezzle but we found the % too high plus the 2% shopify took on top. other wise the platform worked perfect and intergraded into the website seamless. we ultimately canceled due to cost.

One10hobbies
Canada
10 months using the app
Sezzle replied August 29, 2023

Thank you for your review and feedback, we’re happy to hear your integration process was seamless! Our Accounts team at accounts@sezzle.com would be happy to discuss your fee rate if you would like to offer us again in the future!

September 27, 2023

At first glance, Sezzle is great. It's convenient for customers and you can potentially increase your AOV, however, I did the math and the fee on Sezzle orders is 7.6% (that includes the 1% Shopify fee).
Then, when an order gets cancelled, you don't get that fee back, plus they charge a 2% cancellation fee on top of it.

This might be fine if you sell high-profit items, but we simply can't afford this.

I'm sorry, customers, but I'm pulling the plug on Sezzle.

Funky Moose Records
Canada
7 months using the app
Sezzle replied October 31, 2023

We appreciate you taking the time to share your thoughts. If we can be of any assistance and help review your account, please email our team at accounts@sezzle.com. We'd be happy to take a look and see how we can improve your Sezzle experience.

January 22, 2024

Elaina Rose Bows & Clothes
United States
10 months using the app
Sezzle replied January 24, 2024

Thank you for leaving us a review. If there is anything we can help with or any feedback you would like to leave, please feel free to contact our Accounts team at accounts@sezzle.com. We would love to hear from you!

September 5, 2023

Divine Royalties
United States
10 months using the app
Sezzle replied September 12, 2023

Thank you for your review! You can contact our team anytime at accounts@sezzle.com if there is anything we can assist with!

September 4, 2023

Twisted Tumbleweed Boutique
United States
5 months using the app
Sezzle replied September 12, 2023

Thank you for your review! You can contact our team anytime at accounts@sezzle.com if there is anything we can assist with!