Reviews (25)
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Poor Support
Nobody cares -
Struggling to hide pintrest for the past 1 month - despite raising support no response
Also the interface doesn't saves your last option
Its free. Easy to setup and shows the count of shares. Fantastic! Only one problem, sometimes the number of shares do not load on the page. Not sure why. Wish it can show a table summary of shares of all products in my store
This app works amazingly as long as you following the instructions provided to actually insert the HTML code in the pages you would like the share buttons to appear.
This is a great app. it is clean looking and very functional. It makes sharing on social media a breeze. My hat is off to the developers!
was working well, but suddenly disappeared on my site in the past week. the admin doesn't even come up, the screen flickers for minutes on end and then I simply nav away from it.
Have not been able to get it to work properly since it was installed in January. Sent a request to get support and never heard back.
Hello Meg,
We are very sorry to hear about your experience with our Shopify App and we would like to make things right. Can you please contact us by clicking on the green 'Support' button on https://sharethis.com/support/ ?
We will be happy to assist you with your request.
Their proprietary counter is giving false numbers on the amount of shares. This can be shown from the website replays (I'm not seeing even half of the people clicking the button). Other than that, the button works just fine and does its job.
Hi there!
Thanks for your review, apologies for any share count error you have encountered. We'd be happy to look into this more deeply, please send us an email at support@sharethis.com and we'll try to reproduce your issue and get to the bottom of it.
Could be a good app but the ability to save settings in admin is broken - the support team didn't seem to be aware of this nor do they seem to have dedicated developers to fix it. I can't recommend this app developer.
Hello!
Thank you for your feedback. Please know that we've escalated this issue to our engineering team so we can investigate further.
We apologize for any inconvenience.
— ShareThis Technical Support Team
The app does not work at all in my store, i can't open the control panel of this app in my shopify control panel, please fix it because your app in sooooooooooooo usefulll . I delete the app and try to download again but it's stuck in the loading page until now
Thanks for the good rating under these circumstances. The app should be working as it was before. We apologize for the inconvenience! Thanks again.
Really enjoy these buttons, as my customers can use it to share my products to social media and I can, as well. Very convenient and has an extensive library of social accounts available.
Hey!
We're delighted to hear that you're enjoying our social share buttons and find them convenient for you and your customers. Your satisfaction is our priority. Should you need any assistance, don't hesitate to reach out.
Thank you for choosing ShareThis!
Best,
— ShareThis Technical Support Team