Ship‑Safely , 8 reviews

Overall rating
4.3
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
Edited June 20, 2023

We couldn't get use of the app just by downloading it, they wanted us to register on their platform, provide them with an email, phone number, and they force a 2-step authentication. Prepare your credit card too! They will charge twice a month! Embrace yet another account (and accounting)!

This is not a native Shopify system which can log you in seamlessly using your Shopify credentials like most apps do - very annoying to create yet another account!

The app would utilize a Shopify store efforts in advertising and driving traffic - would upsell package protection to shoppers, and would kick back to a store 10% of what they made from that store. What is stopping a Shopify store from adding a Package Protection as an option to a Shopify cart? Charge the same fees only keeping 100% of the proceeds without going through ridiculous hoops of signups?

The Shopify does not allow them certain things so they want you out on their server which caters also to Woocommerce and Bigcommerce - a one-fit-all solution, not a Shopify solution. Shopify users have to dance around with a drum providing emails, phones - all what app demands.

Any "paracite" apps leaching off Shopify sellers' hard work should not be placing unreasonable demands or burdens on Shopify sellers, should be thinking how to adhere to Shopify frameworks and be more usable and user friendly. Apps that demand a separate login and a credit card outside of Shopify should be banned from the Shopify App Store.

AMTECH DIRECT
United States
6 days using the app
Nano Insurance Limited replied June 20, 2023

Hi Amtech Direct,

Thank you for your review. We treat all reviews with utmost importance and priority.

We’re sorry that you had problems creating a Ship-Safely account that required you to use two-factor authentication.

As a Financial Services provider this information is required to uphold our license conditions which provides our partners with added security in this cyber threatening world. We treat Cyber Security with utmost importance and resource this area significantly for the protection of all parties.

Our partners love that they can track all performance and real time data in their dashboard at their leisure. It promotes trust and drives loyalty.

Our Global Shipping Protection is designed to reward all the hard work our partners do. Credit card information is needed to complete the process between the consumer, the retailer and Ship-Safely.

Ship-Safely is proactive in adhering to all global Privacy Acts along with Shopify terms and conditions.

Regards,

The Ship-Safely Team