Reviews (24)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
August 5, 2024

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.

Komuello
United States
Over 1 year using the app
August 5, 2024

Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!

Thrash Happy
United States
Over 1 year using the app
July 24, 2024

Works great for our business!

Ocean Soul
United States
12 months using the app
December 4, 2023

ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid.

Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.

Galactic Snacks
United States
11 months using the app
October 26, 2023

The app works! So simple. The team is also really helpful if I need help with something. Thankyou. Highly recommend.

Rude Rainbow
Australia
8 months using the app
December 15, 2023

Really good and fast customer service, above and beyond to help. Thank you guys. great product!

Outsider®
United States
2 months using the app
December 8, 2023

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.

SRQ Fabrications
United States
3 months using the app
December 7, 2023

Fantastic addition to our store. Boosts conversion by giving both us and our customers the confidence in purchases. The team is also responsive and helpful through every step of the install and operation. Thank you ShipAid!

What is SNDR? - Premium Footwear, Made on Earth
United States
22 days using the app
December 2, 2023

This is a wonderful app. Stefan and his team provide an almost immediate response to questions. It integrates perfectly with Shopify and we couldn't be happier.

Just Art Pottery
United States
14 days using the app
February 27, 2024

Installed the app just to leave my experience. I've asked the app owner twice to remove from mailing list because I already have a custom insurance upsell coded in where I keep all revenue. Anyone looking to do this I suggest coding in your own solution. There's no reason to give spammy app owners a percentage of your hard earned sales.

VVS Jewelry
Canada
4 minutes using the app