ShipAid ‑ Shipping Guarantee

ShipAid ‑ Shipping Guarantee

Pricing
Free to install. Additional charges may apply.
Highlights
Works with the latest themes
Rating
4.7 (21)
Developer
ShipAid

Self-sufficient shipping protection policy - Eliminate order losses & convert extra revenue

The solution for lost, stolen, damaged, or late packages. Provide your customers with the assurance they need, bypassing insurance companies. Set your Guarantee Fee and retain the profits! Enhance customer post-purchase experience with quick solutions to delivery issues and exceptional customer support. Seamlessly integrate and resolve shipping claims with just a few clicks. Includes a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for streamlined communication.

The solution for lost, stolen, damaged, or late packages. Provide your customers with the assurance they need, bypassing insurance companies. Set your Guarantee Fee and retain the profits! Enhance customer post-purchase experience with quick solutions to delivery issues and exceptional customer support. Seamlessly integrate and resolve shipping claims with just a few clicks. Includes a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for streamlined communication. more
  • Keep the premiums you charge your customers at checkout for extra revenue
  • Streamline service with branded Customer Resolution Portal for filing issues
  • Manage delivery issues and decide to reship, refund, or deny with just a click
  • Alleviate Order Anxiety | Custom Shipping Notifications and Tracking Portal
  • All cart types supported + Rebuy, custom installation included in 24hrs or less
Highlights
Works with the latest themes

Launched

August 5, 2022

Languages

English

Works with

Checkout, UPS, FedEx, Shipping Insurance, USPS, rebuy, recharge

Pricing

External charges may be billed by ShipAid separately from your Shopify invoice. Learn more

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

All charges are billed in USD. See all pricing options

Reviews (21)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
December 4, 2023

ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid.

Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.

Galactic Snacks
United States
About 1 month using the app
December 15, 2023

Really good and fast customer service, above and beyond to help. Thank you guys. great product!

Outsider®
United States
2 months using the app
September 19, 2023

Finally, something that works right.
It is "our" shipping protection plan, and it is also a revenue generator. Read the description carefully, and you will find out what I mean.
Support is extra great.
Thank you

The Loomia
United States
2 months using the app
October 26, 2023

The app works! So simple. The team is also really helpful if I need help with something. Thankyou. Highly recommend.

Rude Rainbow
Australia
8 months using the app
December 8, 2023

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.

SRQ Fabrications
United States
3 months using the app

Support

ShipAid can answer any questions you have about ShipAid ‑ Shipping Guarantee.

Developer

ShipAid

8 The Green, Suite 6085, Dover, DE, 19901, US

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