ShipAid ‑ Shipping Guarantee

ShipAid ‑ Shipping Guarantee

Free to install. Additional charges may apply.
Rating (5.0)
Reviews

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

August 5, 2022

Languages

English

Works with

Checkout, UPS, FedEx, Shipping Insurance, USPS, rebuy, recharge

Replace shipping insurance apps with an in-house guarantee. Enhance customer experience and +AOV!

The solution for lost, stolen, damaged, or late packages. Provide your customers with the assurance they need, bypassing insurance companies. Set your Guarantee Fee and retain the profits! Enhance customer post-purchase experience with quick solutions to delivery issues and exceptional customer support. Seamlessly integrate and resolve shipping claims with just a few clicks. Includes a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for streamlined communication.

The solution for lost, stolen, damaged, or late packages. Provide your customers with the assurance they need, bypassing insurance companies. Set your Guarantee Fee and retain the profits! Enhance customer post-purchase experience with quick solutions to delivery issues and exceptional customer support. Seamlessly integrate and resolve shipping claims with just a few clicks. Includes a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for streamlined communication. more
  • Keep the premiums you charge your customers at checkout for extra revenue
  • Streamline service with branded Customer Resolution Portal for filing issues
  • Manage delivery issues and decide to reship, refund, or deny with just a click
  • Alleviate Order Anxiety | Custom Shipping Notifications and Tracking Portal
  • All cart types supported + Rebuy, custom installation included in 24hrs or less

Pricing

External charges may be billed by ShipAid - Shipping Guarantee separately from your Shopify invoice. Learn more

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

All charges are billed in USD. See all pricing options

14 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 20, 2023

Stefan was really helpful and informative as to why my business should use ShipAid. It helps make extra revenue and gives your customers a bit more peace of mind. The UI and app is super easy to use and is able to work alongside other third-party apps. My favourite thing about this app is it's pricing strategy which allows small businesses like mine to use it without charging exorbitant amounts

SubtleKawaii
Australia
6 days using the app
November 29, 2022

Amazing for package protection! I use to use nothing, until I had to refund a huge order that never made it. Then I used an app, but they made way too much $ off my sales and never help when I needed it most. This is a way to pay yourself for package protection & use that $ only when you need it! Genius! So happy!

Nikki Smith Designs
United States
About 2 months using the app
January 24, 2023

Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the insurance fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!

Unboxme
United States
9 months using the app
January 22, 2023

ShipAid is a MUST if you sell products that are perishable or fragile or any other shipping variable that makes losses absolutely unacceptable. I needed help installing it and adjusting settings, and their customer service is amazing! A real person responded very quickly and helped get everything exactly as I need it for my Shopify store. In my experience, actually helpful online chat customer service is a rare thing! the app is easy to use app and offers what for me is a necessary service . It's a small price for the customer and a big win for everyone.

BIS
United States
About 2 months using the app
September 19, 2023

Finally, something that works right.
It is "our" shipping protection plan, and it is also a revenue generator. Read the description carefully, and you will find out what I mean.
Support is extra great.
Thank you

The Loomia
United States
2 months using the app

About this app

Launched

August 5, 2022

Languages

English

Works with

Checkout, UPS, FedEx, Shipping Insurance, USPS, rebuy, recharge

Built by ShipAid - Shipping Guarantee

About ShipAid - Shipping Guarantee

5.0 average rating

1 year building apps for the Shopify App Store

Support

Send a message

support@shipaid.com

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