ShipBlink: Shipping in a Blink

Until now all our shipping rates had to be done manually, because our preferred carrier didn't have native integration with shopify. Now that we've discovered ShipBlink we're able to connect our carrier and get real time rates that are accurate. Anytime we've had an issue their team has been able to assist us in a timely manner and even add a few customizations that prevent errors on our part.
We've been using them for over 2 years now and the integration is so seamless that we keep forgetting they're there. In all that time we've not had any downtime or pricing issues.

Shipblink pulls it's weight and makes everything simple for us and our customers.

The app has issues, which made it very hard to us for us to use it every time. There is no support-can't reach them when you need help, and if they respond at all by email to my chat inquiry, which almost never happens, it is too late, and their reply is unsatisfactory. We would have used the app more if only we could. We had to uninstall the app and contact the credit card to stop payment, only because inside the app, our wallet showed empty. We actually had to look through all of our credit cards to locate which one the app was taking money from. It is an unbelievable lack of support for a product that works halfway correctly!

I was a long term Ship Station user, but as I switched to using Shopify as my main backend and had new issues come up it no longer did everything I needed it to do... After a long and frustrating search for an integration that DID do what I needed to do I finally found Ship Blink.

For "normal" users with normal shipping requirements it handles everything as good as any of the other services out there IMO. However where it really shines is it's owner Sameer. I have a few peculiar needs compared to many shippers, and he was AMAZING in helping me figure out how to do it.

Beyond that he had added somewhat random and arbitrary features to the app that were helpful for me personally. They may well help other customers too, but I feel like he made some of the changes just to make things better for me. THAT is amazing service.

We've also discussed a number of other changes, features, and additions to the app that would be helpful for me, and he is working on adding them. They're not bad things to have in there, but they're not things every user will need either. So it's just amazing to work with a company that actually listens and is willing to add features that will directly be useful for you, because lots of people have their own specific odd requirements that aren't common. Ship Station never in a million years would have changed any of the things that irked me about their UI, whereas Sameer has. So it's greatly appreciated.

I wouldn't hesitate to suggest using Ship Blink to anybody for shipping, but I would definitely suggest it if you have any peculiar requirements as Sameer will probably be willing to actually help you figure it out and make it work for you.