Overall rating Based on 7 reviews
Crap service! I used this app to make a test and see how it works and they charge me for something that I don't use....after more then a month even if I cancel my subscription.
The app works correctly, the connection to shipcloud provides a direct way to work with all German parcel services. Great :-) Still don´t understand why shipcloud not integrates itself in Shopify - you need this app for that :-(
The app and support is just great. We had a lot of questions and all were answered thoroughly and with much patience. Also, they listen to feature requests and are constantly working on optimising the app.
Shipcloud itself is also a good tool and the support is responsive.
All in all, I cannot think of an easier way to setup an automated shipping label process for EUROPEAN companies.
Christian is a great person, very pleasant to work with. Unfortunately, this app connects you with Shipcloud, another company, which does not have any client service, at least one which could be considered one - in this century. For instance, I created a DHL label, and wasn't able to delete it from my profile in Shipcloud. Despite my inquiries, Shipcloud charged me for that unused postage mark and stopped to answer to me...Shipcloud simply ignores clients!
The app is really nice, and working correctly. The app is clean and easy to use. The rates are awesome for young onlineshops. We are a german onlineshop and using it since 5 months very effective.
Thanks for the fast support!
Thanks for the first really working labeling app on shopify! After you managed to find the right credentials with your shipping company, all goes well. I´m looking forward to the next releases!
best automated shipping solution for german (european?) shops in shopify's app store right now IMHO:
> you get access to all major carriers without the need for signing an account with every single one of them
> you benefit from shipcloud's cheaper shipping rates with ALL of these carriers; super handy for small/medium size businesses
> DHL is on strike (again)? just use another carrier via shipcloud...
> no more manual copy&pasting of address details to generate labels
customer support is second to none. quick feedback - clear statements.
enhancements are on their way as well... 5 stars from us