Reviews (105)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping operations with customizable options and rates, effectively solving issues like rate stacking and incorrect charges. It supports complex shipping needs for both B2B and DTC segments and allows for area-specific exclusions. Features include detailed rule creation based on conditions such as spending thresholds and product weight, and seamless Shopify integration. The user-friendly interface and reliable performance are notable, with the support team, particularly Sid, receiving praise for exceptional, proactive service including direct calls and video chats for setup and troubleshooting assistance.

Edited August 1, 2023

⭐⭐⭐⭐⭐

I rarely take the time to write reviews, but when a product like Shipfy comes along and revolutionizes the way my Shopify store operates, it deserves the highest praise.

As a business owner, one of the biggest challenges we face is managing shipping logistics. We need a solution that’s both powerful and flexible, something that can adapt to our unique needs, and this is precisely where Shipfy shines.

Shipfy's functionalities are a godsend, particularly the shipping script replacement feature. With this, we no longer need to rely solely on Shopify Plus to get the custom shipping rules we need. It's opened up a new world of possibilities for us and increased our operational efficiency significantly.

What’s more, Shipfy’s special shipping feature for product properties and cart attributes is an absolute game changer. We now have the ability to set custom shipping rules based on specific product attributes or cart attributes, and this level of customization has led to smoother operations and a more streamlined checkout experience for our customers.

What sets Shipfy apart is not just its fantastic functionalities but its ease of use and the seamless integration with Shopify. It was surprisingly easy to navigate and implement, and their customer support team has been incredibly responsive and helpful throughout.

I cannot recommend Shipfy highly enough. If you're a Shopify store owner looking for a smart, efficient way to manage your shipping process, look no further than Shipfy. It’s an investment that pays off in spades by saving you time, reducing your headaches, and improving your customers' experience.

Thank you, Shipfy team, for creating such an outstanding product! Keep up the fantastic work!

KAISU
Switzerland
4 days using the app
Cirkle Studio LLC replied July 31, 2023

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

May 8, 2023

Great customer service!!

We had a shipping rate issue concerning our subscription orders. After reaching out to many different companies Shipify was the only one that had the appropriate customer service and expertise to quickly fix our issue.

Everyday Oil
United States
4 days using the app
April 21, 2023

The app is working fine and does perfectly the job. I installed the app to fix an issue I was facing with my shipping settings. Since I have products stocked in multiple locations, my shipping rates weren't calculated accurately when customers had products from multiple locations in their cart. The app allowed me to create rules in order to get rid of these issues I was facing for several weeks. The support was very helpful and reactive, they kindly proposed to set up the app on my behalf so I had practically nothing to do on my end. I would totally recommend this app to everyone who's facing issues with Shopify's basic shipping features.

Techno Outfit
France
4 days using the app
March 12, 2024

This app had exactly what we needed and their support team is incredible.

Point Wine & Spirits
United States
1 day using the app
May 4, 2023

Excellent application, solves a big drwaback of shopify's check out. You can re-arrange the shipping options and if combined with PayFy app, then it's all just perfect!
Support is 10 stars, whatever problem occurs, they will definately solve it.
Thank you very much Chirag and rest of the team!

Greenleaf Garden Center
Greece
3 days using the app
April 25, 2024

What a magnificent app! It can help configure really specific rules to enhance a customers experience right through to shipping. It even helps manage expectations when a user has a PO box! While configuring it can be a little complicated, the support is exceptional!

Carbonio
Canada
About 4 hours using the app
March 20, 2024

Sid was very helpful and supportive!

Larroude
United States
1 day using the app
October 25, 2023

1000% recommend this app and this company. 5 stars all day!

We had some complicated shipping rules for our site that we had been working for months to implement with no success. Shipfy was the answer! This app fixed our problem quickly and easily.

Their customer service was top notch. When I couldn't figure out the setup myself, Sid got on a call with me and spent two hours configuring the app to work correctly for our needs. If you have complicated shipping rules, this is the app to use.

Ozonics Hunting
United States
2 days using the app
May 21, 2024

Support was fast and friendly.

Team Outfitters Sarnia
Canada
13 minutes using the app
October 11, 2023

This app is outstanding and the support is unreal! We wanted to setup a specific type of filter for our shipping (Don't allow shipping specific items to PO Boxes) and chatted with the support who arranged the feature to be added, just for us. Highly recommend!

Kap Industries
Australia
1 day using the app