Reviews (105)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping operations with customizable options and rates, effectively solving issues like rate stacking and incorrect charges. It supports complex shipping needs for both B2B and DTC segments and allows for area-specific exclusions. Features include detailed rule creation based on conditions such as spending thresholds and product weight, and seamless Shopify integration. The user-friendly interface and reliable performance are notable, with the support team, particularly Sid, receiving praise for exceptional, proactive service including direct calls and video chats for setup and troubleshooting assistance.

December 13, 2023

Me sirvió para agregar nuevas reglas de envío. Además me crearon una específica para mis necesidades. Atención rápida, atenta y profesional a través del chat. La recomiendo!

Supercaro
Spain
1 day using the app
September 29, 2023

Great app! Very cost-effective and fast service! Use with Payfy. shopify customer service recommended this software to me. No matter what, it's perfect!

Level Stores
Italy
1 day using the app
Cirkle Studio LLC replied October 3, 2023

We’re thrilled that you were satisfied with our support. Your feedback is appreciated, and we hope to be of help again soon!

March 29, 2023

We use this app to sort the delivery options. By default, Shopify shows the free option first (which in our case is local pickup) and most customers choose this without reading what it is. This required us to call the customers to ask if they really meant to have local pickup when they were located tens or hundres of kilometers away. With this app, that problem is solved. And the support is top notch!

Goedkoopisolatiemateriaal
Netherlands
1 day using the app
Cirkle Studio LLC replied March 30, 2023

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

February 21, 2024

Extraordinary app with excellent support. Our international customers now see shipping rates with our comments (recommended, customs duty paid, delivery time not guaranteed, and so on), translated to local languages.

Gritomatic
United States
About 11 hours using the app
April 19, 2024

Excellent support from Manan Joshi! I had a very particular request... he worked it all the way to the end with me and successfully set it up. Really happy with the outcome.

Enviro Safety Products
United States
About 2 hours using the app
March 5, 2024

Great!

Maison Nova
France
About 7 hours using the app
March 22, 2023

Shopify normally arranges checkout options by price, with the lowest shipping option first. This is very problematic if you offer something like "Local Pickup - Free", as this will appear as the default option. Naturally, customers will select this option first and often without checking.

You then have to deal with chasing them up for extra shipping costs, and dealing with their confusion and frustration.

This app allows you to select which shipping option should appear first or last. All you need to do is type in exactly how the shipping option appears, e.g. "Local Pickup", and select "Rank Last" as the option. The local pickup option will then always appear last. AMAZING.

THANK YOU so much for creating this simple solution to a problem that Shopify has been unwilling to fix for over a decade.

Retropilot
Australia
About 7 hours using the app
Cirkle Studio LLC replied March 22, 2023

We appreciate the fantastic review and are glad our app is resolved your concern. Thank you so much for the first review. We are so happy that you enjoy the app.

February 14, 2024

Finally a simple app to help me display NZ Post urban or rural flat rate shipping options. Sid is a whiz, he set everything up perfectly.

Sinister Boutique
New Zealand
About 3 hours using the app
January 9, 2024

Great support and the app works perfectly. Thanks.

Tenue de Nîmes
Netherlands
About 3 hours using the app
March 27, 2024

Great support from Sid got me up and running with a relatively complex rule set in minutes.

Coast New Zealand
New Zealand
About 1 hour using the app