Works with the latest themes
Your 360° shopper experience platform dedicated to fostering brand loyalty, driven by AI technology
Shipped Suite is a complete platform for every customer interaction after sale. The result is a last-mile brand experience where shoppers feel confident, supported, and heard. Best of all, it’s nearly all self-service, freeing your staff to focus on real issues. Our holistic approach was built to automate operations to provide 24/7 on demand all-in-one post-purchase resolution center, eliminating delays with instant resolutions and transforming bad experiences into 5-star reviews.
Self-service resolutions and on-demand AI-led stack for a total experience
Global support of international couriers, FX capabilities and localization
Customizable customer experience with AI-powered product recommendations
Pre-built customer support platform integrations for streamlined workflow
Seamless widget integration designed to optimize site performance
- 100% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars
So far, three weeks, the experience has been incredibly smooth and well-managed. Customers are happy and we're happy too! I was a bit skeptical, because we don't love using outside companies to handle any part of our customer experience journey. The Shipped team has been so great though. Very responsive and thoughtful throughout onboarding and testing. We've had a few settled claims, and everything was very seamless. Definitely recommend!
Jasmine and the Team at Shipped Suite have been nothing short of outstanding.
An initial issue with integrating the Shipped Shield app (due to a code conflict caused by another app I use) was quickly resolved and I am very thankful for the efficient service, expert guidance and friendly communication I have received so far.
I have no hesitation in recommending Shipped Suite and the Shipped Shield Shopify app.
Shipped Shield has brought us revenue while bringing our customers peace of mind. Not only is Shipped Shield easy to use, easy to implement, and a value add for our customers... Their customer service is amazing. They are fast to decide on claims and easy to work with. They are both efficient and professional. I highly recommend them for anyone considering.
The team at Shipped Suite, headed by Jasmine, has been extraordinary. Their system is designed with user-friendliness in mind, making it simple to use and integrate, and thus an invaluable addition to our services. Additionally, their customer service is truly exceptional, and worthy of recognition. Without reservation, I strongly recommend Shipped Shield to anyone considering their services.
Jasmine was extremely helpful and knowledgeable. She took her time to answer all my questions and was very responsive via email.