Shipped Suite
- Pricing
-
Price: Free
- Highlights
- Works with the latest themes
- Rating
- 2.3 (10)
- Developer
- Shipped AI
Featured images gallery
Transform your CX with the only autonomous AI CX agent and post-purchase suite built for ecommerce
Shipped AI is the only autonomous AI CX agent built for ecommerce that can actually take actions and execute resolutions at scale across a large set of complex use cases. It easily integrates with your existing tech stack, ultimately becoming your best CX agent that’ll be there to wow shoppers when they need you across their preferred communication channel. Keep your customers happy, drive repurchases, reduce costs and drive profit to your bottom line.
- AI CX agent that is channel agnostic: email, SMS, phone, chat and social media
- Shipped AI programs all the resolution flows for white-glove onboarding
- AI CX agent tailored to your brand voice, personas and brand guidelines
- Self-service resolutions and on-demand AI-led stack for a total experience
- Tracking, delivery assistance, returns/exchanges, appeasements & more
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- Zendesk Support
- Gorgias
- Recharge
- Gladly
- kustomer
- freshdesk
Categories
Reviews (10)
Company cant seem to get their story straight. At first they were having delays because our site has a sidebar, then it's suddenly incompatible after 2 weeks of waiting for the install. It seems to me that they have no clue what they are doing. Avoid this company like the plague.
FRAUD APP, THESE PEOPLE ADDED A SHIPPING CHARGE IN MY CART WITHOUT ANY APPROVAL .I REQUEST SHOPIFY TO BLOCK AND REPORT THIS APP.
So far, three weeks, the experience has been incredibly smooth and well-managed. Customers are happy and we're happy too! I was a bit skeptical, because we don't love using outside companies to handle any part of our customer experience journey. The Shipped team has been so great though. Very responsive and thoughtful throughout onboarding and testing. We've had a few settled claims, and everything was very seamless. Definitely recommend!
The team at Shipped Suite, headed by Jasmine, has been extraordinary. Their system is designed with user-friendliness in mind, making it simple to use and integrate, and thus an invaluable addition to our services. Additionally, their customer service is truly exceptional, and worthy of recognition. Without reservation, I strongly recommend Shipped Shield to anyone considering their services.
Jasmine was extremely helpful and knowledgeable. She took her time to answer all my questions and was very responsive via email.
Support
App support provided by Shipped AI.
Resources
Developer
Launched
December 6, 2021
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