Overall rating
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 23, 2023

So far, three weeks, the experience has been incredibly smooth and well-managed. Customers are happy and we're happy too! I was a bit skeptical, because we don't love using outside companies to handle any part of our customer experience journey. The Shipped team has been so great though. Very responsive and thoughtful throughout onboarding and testing. We've had a few settled claims, and everything was very seamless. Definitely recommend!

TETON Sports
United States
2 months using the app
January 4, 2023

Shipped Shield has brought us revenue while bringing our customers peace of mind. Not only is Shipped Shield easy to use, easy to implement, and a value add for our customers... Their customer service is amazing. They are fast to decide on claims and easy to work with. They are both efficient and professional. I highly recommend them for anyone considering.

United States
2 months using the app
February 23, 2023

The team at Shipped Suite, headed by Jasmine, has been extraordinary. Their system is designed with user-friendliness in mind, making it simple to use and integrate, and thus an invaluable addition to our services. Additionally, their customer service is truly exceptional, and worthy of recognition. Without reservation, I strongly recommend Shipped Shield to anyone considering their services.

White River Hardwoods
United States
28 days using the app
February 15, 2023

Jasmine and the Team at Shipped Suite have been nothing short of outstanding.

An initial issue with integrating the Shipped Shield app (due to a code conflict caused by another app I use) was quickly resolved and I am very thankful for the efficient service, expert guidance and friendly communication I have received so far.

I have no hesitation in recommending Shipped Suite and the Shipped Shield Shopify app.

Pleasure Dolls Australia
8 days using the app
January 18, 2023

Jasmine was extremely helpful and knowledgeable. She took her time to answer all my questions and was very responsive via email.

United States
About 2 hours using the app
August 14, 2022

Please reach out, I installed the app but have some questions I'd like to ask and also help to know if it's configured properly

Valdez Vogue Klozzet
United States
4 months using the app
February 25, 2022

our customers love shipped shield. i'm seriously amazed that almost every order includes it. we started looking for a shipping protection when we had a few orders this past month never make it to our customers. we're a new company so every lost order hurts since we have to ship the product out again, but love how now shipped will cover that loss. special thanks to jasmine for getting us set up so fast.

United States
3 months using the app
February 16, 2022

This app does everything we need. The visual status of our shipments has been a great tool and helped reduce shipping questions. In addition, our customers love the ship shield, provides peace of mind for everyone invloved.

Vortix Technology | A tech wellness brand empowering your health.
United States
7 days using the app