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This shipping logic is a great solution for our brand that sells multiple verticals with various sizes and weights. Ryan was a big help to find the right package to support our needs.
Thanks for the stellar review! We love to hear we have got your shipping needs covered, especially with top-notch support. We are here for you every step of the way.
The app works well, and any sort of issues we have a promptly resolved through support.
Thank you for your review! We're thrilled to hear that ShipperHQ is working well for your Shopify store, and our support team is happy to have been able to assist you promptly. Your satisfaction is our top priority!
Nothing comes close if you want complete control over your shipping options!
Thanks for the stellar review! Thrilled you're loving the control ShipperHQ offers. We're here if you need us. Cheers to your success!
ShipperHQ has helped us solve a unique problem for our business. We have very heavy products (canvas tents) that need to ship-alone/not combinable. We were never charging enough on our shipping costs - and were losing our shorts in ship fees - before we switched to ShipperHQ. Now we're charging the customers correctly for what they're ordering. What a wonderful thing! :)
We're so glad to hear that ShipperHQ has solved your shipping challenges and helped you accurately charge for your heavy products. Thanks for sharing your success story, and we look forward to continuing to support your business!
We've been using ShipperHQ for over 4 years, they are instrumental to our website and provide us a series of complex shipping rules so that we may provide fast and accurate shipping rates and services to our customers. Additionally the ShipperHQ team is a delight to work with, top class in every way!
Michael was very helpful in breaking down an issue so I could understand it and fix it! Thank you for your help!
Hi there, thank you for sharing your positive experience with Michael. We're glad to hear that he was able to provide you with the help and support you needed. If there is anything else we can do for you, please don't hesitate to reach out. We're always here to help!
Before using ShipperHQ we were losing around $1k/month on oversized shipments because we couldn’t get the dimensions and product packing to reflect how we were actually shipping, and that was causing up charges from our carrier. ShipperHQ’s dimensional packing feature helped us define exactly how we are packing our oversized and bulky products so that we weren’t over or undercharging customers. We could enter all of our boxes and assign them to specific products with rules for how we pack them. Now our rates are much more accurate. We don’t have to worry about under or overcharging customers no matter where we ship domestically or internationally. We have also been able to offer free shipping on select products and use the delivery date and time feature to show our customers estimated delivery times in the checkout and that’s given us a real competitive advantage. Definitely saving with ShipperHQ, and customer service was really responsive and helpful in getting things configured just right.
We've been using this app for months now on one of our sites. So far so good. It requires quite a bit of learning curve to setup but support is super awesome. They won't give up on you until you achieve what you're looking for.
This is geared towards complex shipping rules that Shopify's native shipping functionality (and even some shipping rules apps) are not able to provide. Almost any shipping rules requirements you have can be done here. That said, this is for recommended for complex implementations (e.g., large catalog of products that have different shipping requirements, multiple carriers, etc.).
We'll be implementing this on our other sites ASAP.
Has a learning curve, but super powerful functionality and customizations. Support has been very helpful and responsive.
I have been a customer for over ten years. I started using them way back when they only made an app for Magento. It just works, and frankly, I do not believe there is a better app to do the job. Shipping is complicated so the key is in your setup, but once you get it up and running, you will never have to think about it again.