Reviews (63)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
June 5, 2020

Has a learning curve, but super powerful functionality and customizations. Support has been very helpful and responsive.

igourmet
United States
Almost 5 years using the app
January 24, 2024

This app is the best for shipping logic. Our Shopify store has over 3000 SKUs to manage. Of all the apps we use the support received from ShipperHQ is above the rest. Most problems are resolved on the same day. The support team lives and breathes shipping, and is always on top of it. Thank you!

Grow Organic
United States
Almost 5 years using the app
ShipperHQ replied January 26, 2024

We're thrilled to hear that ShipperHQ is making a significant difference in managing your extensive Shopify inventory! Our dedicated support team is always here to ensure your shipping needs are met swiftly and expertly - thank you for your fantastic review!

September 8, 2023

I've been using ShipperHQ for years. It's great for dimensional shipping. It has saved our customers and my company a tremendous amount of time and money. We get accurate shipping costs through the app.

1800ceiling
United States
Over 3 years using the app
ShipperHQ replied November 7, 2023

Thank you for the awesome review! We're happy to have been serving you for years and that ShipperHQ has been able to save you and your customers time and money. We appreciate your loyalty and we promise to keep delivering outstanding service.

September 13, 2019

Great app for live shipping rates. A little slow on loading at checkout sometimes but good for easily integrating UPS and USPS shipping rates on to our website.
Visit:
avnow.com

AV Now Fitness Sound
United States
Over 3 years using the app
September 12, 2023

Great product, great support staff. I highly recommend ShipperHQ. They have met all of our shipping needs.

Oswald Supply
United States
About 3 years using the app
ShipperHQ replied November 7, 2023

Hi there, thanks for the 5-star review and recommendation! We're thrilled that our product and support staff have met all your shipping needs. It's a pleasure to serve you.

February 23, 2024

ShipperHQ is a game-changer for e-commerce businesses. Its user-friendly interface and robust features make shipping management a breeze. With ShipperHQ, merchants can easily customize shipping rates, options, and delivery methods to fit their specific needs. From calculating real-time shipping costs to offering discounts and promotions, ShipperHQ streamlines the entire shipping process, enhancing customer satisfaction and boosting sales. Its reliability and efficiency make it a top choice for e-commerce ventures of all sizes. If you want hassle-free shipping solutions, ShipperHQ is the way to go!

George Stone Crab
United States
About 3 years using the app
ShipperHQ replied February 27, 2024

Thank you for your fantastic review! It's rewarding to know ShipperHQ is streamlining your shipping process. Let us know how we can continue to support your e-commerce journey.

February 21, 2024

Fantastic. James M was able to answer our questions, and pointed us towards helpful resources that will allow us to further optimize Shipping rates/methods on our store. Highly recommend. Thank you James!

PRM Filtration
United States
About 3 years using the app
ShipperHQ replied February 27, 2024

Appreciate your review! Glad James could assist and provide valuable insights. Thanks for recommending us and happy shipping optimization!

November 10, 2021

I have used this App to great effect on my site. I mostly wanted a tool that would allow us to ship only using selected services. We are only able to ship with express services so ShipperHQ allowed us to hide any other rates. On top of this, we use private couriers for certain regions, so ShipperHQ allowed us to hide other Shipping services for those postal codes, or delivery radiuses that could be services by our couriers. Lastly, we were able to select box dimensions and weights and preload all of our product weights so we can determine accurate shipping estimates and costs so we limit errors and shipping losses. It is very customizable with very knowledgable staff that are available to help us customize our service to tailor our needs.

Félix & Norton
Canada
About 3 years using the app
ShipperHQ replied November 15, 2021

Hi there! We’re happy to hear that our Shipping Rules and Dimensional Packing features helped improve your shipping margins and tailor your shipping strategy to suit your business needs. Thank you for your feedback!

Edited December 7, 2023

- Editing to add 12/2023 - ShipperHQ has been one of the best investments our company has made over the last 2 years. I cannot recommend them enough!!!

- Original review - First of all, the response times and follow-up has been amazing with ShipperHQ's team! We are thrilled to use them as we ship large, heavy furniture items and needed a way to split single SKU orders into individual packages, as each item must ship by itself. Their documentation online is super helpful for setup, and the team is always available to help and is really down to earth. Super excited for our follow-up meeting! Thank you to Celina and Raymond for the amazing service and experience so far! -A.

The CosmoGlo
United States
Over 2 years using the app
ShipperHQ replied August 3, 2021

Incredible! Helping craft a shipping strategy as unique as your business is what makes us tick. We’re glad to hear that we could help!

Edited November 4, 2021

We have been using Shipper HQ for little over a year and we couldn't be happier with the platform. It has a little learning curve but once you get there everything works seamlessly. The shipping rules functionality provides extra benefits to customize the shipping rates on the platform as per the business needs. The support team is great too!

BH Cosmetics
United States
About 2 years using the app
ShipperHQ replied November 15, 2021

We’re so happy our product and expert team of Shipping Technicians could help tailor your shipping strategy to suit your business needs. Thank you for your feedback!