Reviews (63)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
February 19, 2025

Anthony Cantabrana provided exceptional customer service! He was incredibly helpful, answered all my questions thoroughly, and was always available to take my calls. His support made the entire process smooth and stress-free. Even though we didnt end up using the app it was Five-star service—I truly appreciate his help!

SVI Service
United States
9 days using the app
ShipperHQ replied February 25, 2025

We really appreciate you taking the time to share this! Anthony is a rockstar, and we’re so glad he could make the process easy for you. Even though you didn’t end up using ShipperHQ, it means a lot to hear that you had a five-star experience with our team. If you ever need shipping support down the road, we’d love to help. Wishing you all the best!

February 29, 2024

Have been using Shipper HQ for over 8 years now. We couldn't run our business without it. It has lots of features, and can require some help in setting things up, but the Shipper HQ team are always happy to assist. The support provided by the HQ team is outstanding.

Northwest Guitars
United Kingdom
Over 1 year using the app
ShipperHQ replied March 1, 2024

Wow, eight years and still going strong – that's fantastic to hear! Thank you for your loyalty and kind words. We're thrilled to be a key part of your success.

February 29, 2024

Not only is this a great shipping app with endless options and customizations, but their customer service goes above and beyond. There is a learning curve with ShipperHQ for sure, but Ryan Monk is always so helpful and responds quickly with any of my questions or confusions, takes the time to walk me through the steps and teach me, or even better will just go in there and make the adjustments for me. Thanks Ryan!

Industry-Railway Suppliers, Inc.
United States
11 months using the app
ShipperHQ replied March 4, 2024

Glad to hear it! Big thanks for the kind words about our app and Ryan's standout support.

February 29, 2024

We use this App for two different Stores and absolutely love the customizability and user friendly interface. I highly recommend this App for someone who has unique items to ship both Domestic and International!!!

Benchmark Tool & Supply
United States
About 1 year using the app
ShipperHQ replied March 1, 2024

Thrilled to hear you love ShipperHQ for its customizability and ease of use. Thanks for the high recommendation!

March 22, 2024

Lots of options for customization, and an easy solution for offering shipping options via multiple carriers. Their support team gets things done if you need assistance as well. Thanks ShipperHQ for helping us get things all sorted out as we move over to Shopify!

Tucker® USA
United States
About 2 months using the app
ShipperHQ replied March 26, 2024

Thank you for the positive feedback! We're thrilled to hear you're enjoying ShipperHQ on Shopify. Your success is what motivates us! Looking forward to supporting your shipping journey.

February 28, 2024

The app works well, and any sort of issues we have a promptly resolved through support.

E-Rigging
United States
About 2 years using the app
ShipperHQ replied March 1, 2024

Thank you for your review! We're thrilled to hear that ShipperHQ is working well for your Shopify store, and our support team is happy to have been able to assist you promptly. Your satisfaction is our top priority!

June 17, 2024

Great app, Jeremy was very helpful in our migration from our previous platform to our new Shopify site.

DeployDepot.ca
Canada
2 months using the app
ShipperHQ replied February 25, 2025

Thanks for the great review! We’re so glad Jeremy could make your migration to Shopify smooth. If you ever need a hand down the road, we’re here for you. Wishing you all the best on your new platform!

January 7, 2021

We've been using ShipperHQ for over 4 years, they are instrumental to our website and provide us a series of complex shipping rules so that we may provide fast and accurate shipping rates and services to our customers. Additionally the ShipperHQ team is a delight to work with, top class in every way!

International Military Antiques
United States
About 7 years using the app
Edited February 12, 2020

I have been a customer for over ten years. I started using them way back when they only made an app for Magento. It just works, and frankly, I do not believe there is a better app to do the job. Shipping is complicated so the key is in your setup, but once you get it up and running, you will never have to think about it again.

Hybrid Racing
United States
Over 6 years using the app
November 5, 2021

The native Shopify shipping calculator was just not robust enough for our needs. ShipperHQ was a blessing as we were to put shipping rules in place that took into account dimensional weight, multiple origins, and select carriers. Their support helps you through the way to make sure you are calculating the most accurate shipping rate possible. I definitely recommend!

PackagingSupplies.com
United States
About 6 years using the app
ShipperHQ replied November 15, 2021

Hi there! We’re happy to hear that our features were robust enough to meet your specific shipping needs while improving rating accuracy. Thank you for your feedback!