Reviews (62)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
February 21, 2024

Fantastic. James M was able to answer our questions, and pointed us towards helpful resources that will allow us to further optimize Shipping rates/methods on our store. Highly recommend. Thank you James!

PRM Filtration
United States
About 3 years using the app
ShipperHQ replied February 27, 2024

Appreciate your review! Glad James could assist and provide valuable insights. Thanks for recommending us and happy shipping optimization!

March 22, 2024

Lots of options for customization, and an easy solution for offering shipping options via multiple carriers. Their support team gets things done if you need assistance as well. Thanks ShipperHQ for helping us get things all sorted out as we move over to Shopify!

Tucker® USA
United States
About 2 months using the app
ShipperHQ replied March 26, 2024

Thank you for the positive feedback! We're thrilled to hear you're enjoying ShipperHQ on Shopify. Your success is what motivates us! Looking forward to supporting your ...

February 28, 2024

The app works well, and any sort of issues we have a promptly resolved through support.

E-Rigging
United States
About 2 years using the app
ShipperHQ replied March 1, 2024

Thank you for your review! We're thrilled to hear that ShipperHQ is working well for your Shopify store, and our support team is happy to have been able to assist you ...

February 26, 2024

Nothing comes close if you want complete control over your shipping options!

RDO Kitchens & Appliances
United Kingdom
11 months using the app
ShipperHQ replied February 27, 2024

Thanks for the stellar review! Thrilled you're loving the control ShipperHQ offers. We're here if you need us. Cheers to your success!

February 8, 2024

ShipperHQ has helped us solve a unique problem for our business. We have very heavy products (canvas tents) that need to ship-alone/not combinable. We were never charging enough on our shipping costs - and were losing our shorts in ship fees - before we switched to ShipperHQ. Now we're charging the customers correctly for what they're ordering. What a wonderful thing! :)

Kodiak Canvas
United States
2 months using the app
ShipperHQ replied February 12, 2024

We're so glad to hear that ShipperHQ has solved your shipping challenges and helped you accurately charge for your heavy products. Thanks for sharing your success story, and ...

Edited July 2, 2024

The shipper HQ rate is great for our store with 2 origins plus all the table rates needed. It is fairly easy to use once you read the instruction page. The onboarding team is great. We used it for 1 week now. Everything looks good so far.

The set up support was really good and helpful. After few months, we would like to set up another table rate with specific SKUs. This time, the support is so- ...

Spaze Furniture US
United States
5 months using the app
ShipperHQ replied March 4, 2024

That's fantastic to hear! We're thrilled that ShipperHQ is streamlining your multi-origin and table rate shipping needs. Our team is always here to ensure your continued ...

January 7, 2021

We've been using ShipperHQ for over 4 years, they are instrumental to our website and provide us a series of complex shipping rules so that we may provide fast and accurate shipping rates and services to our customers. Additionally the ShipperHQ team is a delight to work with, top class in every way!

International Military Antiques
United States
About 7 years using the app
January 23, 2023

Michael was very helpful in breaking down an issue so I could understand it and fix it! Thank you for your help!

Coffee Hit
United Kingdom
Over 5 years using the app
ShipperHQ replied January 23, 2023

Hi there, thank you for sharing your positive experience with Michael. We're glad to hear that he was able to provide you with the help and support you needed. If there is ...

December 14, 2020

Before using ShipperHQ we were losing around $1k/month on oversized shipments because we couldn’t get the dimensions and product packing to reflect how we were actually shipping, and that was causing up charges from our carrier. ShipperHQ’s dimensional packing feature helped us define exactly how we are packing our oversized and bulky products so that we weren’t over or undercharging customers. ...

Hairpinlegs.com
United States
Over 5 years using the app
March 31, 2020

We've been using this app for months now on one of our sites. So far so good. It requires quite a bit of learning curve to setup but support is super awesome. They won't give up on you until you achieve what you're looking for.

This is geared towards complex shipping rules that Shopify's native shipping functionality (and even some shipping rules apps) are not able to provide. Almost any shipping ...

INTO THE AM
United States
About 5 years using the app