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The native Shopify shipping calculator was just not robust enough for our needs. ShipperHQ was a blessing as we were to put shipping rules in place that took into account dimensional weight, multiple origins, and select carriers. Their support helps you through the way to make sure you are calculating the most accurate shipping rate possible. I definitely recommend!
Hi there! We’re happy to hear that our features were robust enough to meet your specific shipping needs while improving rating accuracy. Thank you for your feedback!
I've been using ShipperHQ for years. It's great for dimensional shipping. It has saved our customers and my company a tremendous amount of time and money. We get accurate shipping costs through the app.
Thank you for the awesome review! We're happy to have been serving you for years and that ShipperHQ has been able to save you and your customers time and money. We appreciate your loyalty and we promise to keep delivering outstanding service.
Great product, great support staff. I highly recommend ShipperHQ. They have met all of our shipping needs.
Hi there, thanks for the 5-star review and recommendation! We're thrilled that our product and support staff have met all your shipping needs. It's a pleasure to serve you.
Great app for live shipping rates. A little slow on loading at checkout sometimes but good for easily integrating UPS and USPS shipping rates on to our website.
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I have used this App to great effect on my site. I mostly wanted a tool that would allow us to ship only using selected services. We are only able to ship with express services so ShipperHQ allowed us to hide any other rates. On top of this, we use private couriers for certain regions, so ShipperHQ allowed us to hide other Shipping services for those postal codes, or delivery radiuses that could be services by our couriers. Lastly, we were able to select box dimensions and weights and preload all of our product weights so we can determine accurate shipping estimates and costs so we limit errors and shipping losses. It is very customizable with very knowledgable staff that are available to help us customize our service to tailor our needs.
Hi there! We’re happy to hear that our Shipping Rules and Dimensional Packing features helped improve your shipping margins and tailor your shipping strategy to suit your business needs. Thank you for your feedback!
- Editing to add 12/2023 - ShipperHQ has been one of the best investments our company has made over the last 2 years. I cannot recommend them enough!!!
- Original review - First of all, the response times and follow-up has been amazing with ShipperHQ's team! We are thrilled to use them as we ship large, heavy furniture items and needed a way to split single SKU orders into individual packages, as each item must ship by itself. Their documentation online is super helpful for setup, and the team is always available to help and is really down to earth. Super excited for our follow-up meeting! Thank you to Celina and Raymond for the amazing service and experience so far! -A.
Incredible! Helping craft a shipping strategy as unique as your business is what makes us tick. We’re glad to hear that we could help!
We have been using Shipper HQ for little over a year and we couldn't be happier with the platform. It has a little learning curve but once you get there everything works seamlessly. The shipping rules functionality provides extra benefits to customize the shipping rates on the platform as per the business needs. The support team is great too!
We’re so happy our product and expert team of Shipping Technicians could help tailor your shipping strategy to suit your business needs. Thank you for your feedback!
ShpperHQ provides a simple interface to the complex problem of different types of shipping. We use ShipperHQ for their advanced features for dimension shipping that helps control our cost and be able to ship from multiple warehouses based upon where our inventory is located. Our setup was a little complicated, but their customer service staff was very helpful in setting up the shipping rules we needed.
Hi there, thank you for sharing your experience with us! We're thrilled to hear that our advanced features have helped you overcome your shipping challenges and that our customer service team was able to assist you with the setup process. We appreciate the kind feedback and are always here if you need anything. Thanks!
ShipperHQ has the necessary tools to tackle any shipping task in shopify. IF you don't know how to pull it off, wonderful customer support, backed by a capable technical team, will be able to help you out.
Be confident that you will have the support you need.
Thank you for taking the time to leave us a 5-star review! We appreciate your feedback. Our dedicated customer support team is always on standby to assist you and ensure that you have the necessary support.
Great software. Excellent support staff. We think it may be beneficial to add links for popup info besides some of the more complex settings for quick reference.
Hi there! Thanks so much for this feedback. We're thrilled to hear you are enjoying our product and that our support team has been helpful along the way. We're constantly looking for ways to make our product even easier to use, and a pop up is a great suggestion. I'll be sure to pass that idea along to the team. In the meantime, please be sure to utilize our Help Docs site and if you're still having trouble, you can of course reach out for additional guidance. Thank you again for taking the time to share your experience with us!