Reviews (63)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
November 5, 2021

Great app with tons of custom features which gives you a lot of flexibility with shipping options. Excellent customer support too.

Liberty Safe
United States
About 1 year using the app
ShipperHQ replied November 15, 2021

Hi there! We’re so happy to hear that our suite of features helped create a solution that suits the shipping goals unique to your business and customers. Thank you for your feedback!

February 29, 2024

We use this App for two different Stores and absolutely love the customizability and user friendly interface. I highly recommend this App for someone who has unique items to ship both Domestic and International!!!

Benchmark Tool & Supply
United States
About 1 year using the app
ShipperHQ replied March 1, 2024

Thrilled to hear you love ShipperHQ for its customizability and ease of use. Thanks for the high recommendation!

September 19, 2019

Shipper HQ has been awesome. We have quite a few complex rules for oversize items, geographically restricted vendors, and needed custom rates for a courier. The level of customization we achieve for displaying shipping options at checkout has been exactly what we needed. Whenever we need to adjust dimensional or courier rules the process is simple and quick. Customer service is top-notch as well. Overall we have no complaints.

The Hockey Shop Source For Sports
Canada
About 1 year using the app
March 1, 2023

Very Good app when it comes to solving complex issues of shipping, was able to use the meta fields for oversized shipping, point-to-point documentation, and great customer support. The delivery date and time features are just amazing to use in checkout.

Umbra Canada
Canada
About 1 year using the app
ShipperHQ replied March 1, 2023

Hi there, thanks for sharing your experience with us and for being such an awesome customer! We know shipping can be tricky and we're so glad ShipperHQ could help simplify the process and help you overcome your complex shipping challenges. We appreciate the kind words and will be sure to pass them along. Thanks again!

February 28, 2023

Was easy to set up and customize based on our store's needs. Always had great customer service when we had any questions. The delivery date & time additional feature was also a great bonus!!

Umbra
United States
About 1 year using the app
ShipperHQ replied March 1, 2023

Hi there, thanks for the review! It's great to hear that you had a smooth setup experience and that our customer service team was able to assist you along the way. The delivery date and time feature is a favorite of ours too, and we're so glad you're enjoying it. Thank you again for the kind feedback!

February 26, 2024

Nothing comes close if you want complete control over your shipping options!

RDO Kitchens & Appliances
United Kingdom
11 months using the app
ShipperHQ replied February 27, 2024

Thanks for the stellar review! Thrilled you're loving the control ShipperHQ offers. We're here if you need us. Cheers to your success!

November 17, 2021

ShipperHQ has a great app with the functionality our store needs PLUS an incredible customer service and support staff! They have walked us through some challenges we faced when switching shipping providers and made sure that everything was worked out all the way through the process. Martin has gone above and beyond for us and we are very thankful to be working with him and the ShipperHQ team!

White Oak Pastures
United States
11 months using the app
ShipperHQ replied November 17, 2021

Thanks for sharing and for being such an awesome customer! We're thrilled to hear such great feedback about our support teams' level of service. We know shipping can be hard and often times a key blocker. We're glad to hear that ShipperHQ could help to solve that for you.

February 15, 2024

ShipperHQ has been amazing for us as we transitioned to a Shopify store. We offer a number of different products that ship in a number of different ways, and ShipperHQ's support team helped guide us through that process seamlessly. Their customer service is second to none and we would recommend them in a heartbeat to help with any store's shipping needs.

Resilite Mats
United States
10 months using the app
ShipperHQ replied February 19, 2024

Hearing about your successful transition to Shopify with ShipperHQ's support is wonderful. Your acknowledgment of our customer service means a lot. Thank you for recommending us!

September 20, 2019

Through its robust carrier rules and segmentation, we have been able to present competitive shipping options that make sense for both our B2B and B2C customers. The date and time feature is a real differentiator in our industry. Technical support and overall customer service has been extremely helpful; both in the initial setup and overcoming technical obstacles. Great app!

Arbor Scientific
United States
9 months using the app
February 14, 2024

Working with the ShippierHQ team was great. We were able to really elevate the shipping for our store and make it better for the customer. In previous years we have had issues with customer expectations for delivery. This past year it was so smooth. The ability that ShipperHQ gave us to give that customer expectation right up front helped. Also the shipping comparison to give the BEST price to the customer is a life saver.
Great Team and Great Product!

RUDIS
United States
9 months using the app
ShipperHQ replied February 19, 2024

Thrilled to hear ShipperHQ elevated your store's shipping experience! Thanks for highlighting our commitment to smooth delivery and cost savings.