Reviews (388)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable shipping options, including brand-specific and weight-based rules. Its user-friendly interface simplifies managing shipping zones and rates. The responsive customer support team is noted for efficient troubleshooting and guidance. Seamless integration with stores ensures real-time updates, improving order accuracy and delivery speed. Merchants appreciate its reliability and significant role in streamlining shipping processes, enhancing business efficiency.

January 12, 2026

This app does exactly what I need and is far better than any others I’ve used. It also offers loads of customisation for shipping rules.

The support team is amazing, they are always quick to help fix problems or work out solutions for tricky setups. I highly recommend giving it a try!

Liforme
United Kingdom
Almost 3 years using the app
January 29, 2026

Shipping & Delivery – ShipZip has been a great addition to our setup. The app works smoothly and gives us the flexibility we need to manage shipping and delivery options effectively. Support has been consistently excellent — responsive, knowledgeable, and quick to help whenever changes are needed. A reliable app that we’re very happy to use and would confidently recommend.

Florist London
United Kingdom
About 2 years using the app
January 6, 2026

I've been using this app for some time to get around my invididual shipping needs due to the number of items that we dropship with different logistic companies.

I ran into a small error during setup for price on application products and Ankit was very helpful. Great app and very good support. Thanks.

Ladderstore UK
United Kingdom
About 2 years using the app
January 2, 2026

I have 3 stores that use shipzip, Sid and his team are very very helpful. I wouldnt use any other shipping app. ( I switched from another one after a few years) Shipzip is very versatile.

All Things For Kids
Australia
Almost 2 years using the app
January 6, 2026

A very useful app - we have a complex delivery setup for local delivery/nationwide/collection with specific days and cut off times for each ect and it does it very very well. Would love some more UI customisation or options (forexample of the date selector) but otherwise its amazing.

Saints Flowers
United Kingdom
5 months using the app
January 29, 2026

We use Shipping & Delivery – ShipZip on our second store as well, and once again it’s proven to be a very reliable solution. The app is easy to work with and gives us the control we need over shipping and delivery options. As before, the support team has been outstanding — fast to respond, professional, and always helpful when we need adjustments made. A solid choice for any store that needs dependable shipping customisation.

Fresh Bouquet Co.
United Kingdom
3 months using the app
January 27, 2026

Very helpful whenever I ask for help. The app does what should be a basic feature. I believe its crucial for most brands.

Avant Skincare
United Kingdom
10 months using the app
October 15, 2025

This app suite is extremely versatile in how it offers a wide range of shipping options and combinations based on brands, colors, cart totals, filters... anything you can think of that might offer a different shipping experience is possible.
And if you run into a snag or can't get it to work the way you need it to, the support team for this app is extraordinary. They will have your ideal shipping scenario working in very short order.
Each time I needed to update shipping and couldn't get it to work just right, a developer was able to walk me through the process and tell me how to update the setting in the future.
Each and every developer I have worked with using this app has been helpful and friendly and patient!
10/10- HIGHLY recommend this app.

Hairdo USA
United States
About 1 year using the app
November 27, 2025

Great app with outstanding customer support!
I was able to set up quite complex shipping rate conditions, including postcode zones and custom free-shipping rules. The support team replied instantly and gave me very accurate, step-by-step guidance. The app works smoothly and is perfect for businesses that need flexible shipping pricing.

Rolls Direct
Australia
1 day using the app
November 19, 2025

works really well, when I had an issue it was very quickly resolved

Gemjar Wholesale
United Kingdom
11 months using the app