Reviews (420)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for streamlining shipping, enhancing order accuracy, and improving delivery speed. Its customization features, like delivery zones, shipping rates, and time-slot options, are praised for flexibility. Seamless Shopify integration ensures reliability without affecting performance. The customer support team is noted for responsiveness and expertise, quickly resolving issues. It's recognized for a robust feature set, making it ideal for stores with diverse shipping needs.
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The team at ShipZip are amazing!
They’re always willing to assist and consistently go above and beyond to ensure any issues are resolved quickly and professionally. No request is ever too difficult, and everything is handled with great communication and attention to detail.
What really stands out is how fast and efficient the team is while still maintaining such a high level of service. It’s rare to find a company that combines reliability, responsiveness, and genuine care for their customers so well.
Highly recommend ShipZip to anyone looking for a dependable and supportive team to work with!
Excellent Support and Great App
We have been using this app to manage our shipping rates, and it has been very helpful for our business requirements. The support team went above and beyond in helping us resolve some complex shipping cost issues.
A special thanks to Ankit, who was extremely professional, responsive, and patient throughout the process. He worked closely with us, provided all possible solutions, and ensured that our shipping setup was working exactly as needed.
The level of customer support we received was outstanding, and the team's dedication to solving our issues made a significant difference. Thank you, Ankit, and the entire team, for your excellent service and support. Highly recommended!
We’ve had a great experience using ShipZip on our Shopify store. The app makes shipping configuration incredibly straightforward, especially when dealing with complex rate setups and multiple regions. It’s reliable, efficient, and has helped streamline our entire checkout experience.
What really stands out is the flexibility it offers—custom rules, precise control, and smooth integration without slowing down the store. On top of that, the support team is responsive and genuinely helpful whenever needed.
If you're looking for a solid shipping solution on Shopify, ShipZip is definitely worth considering.
The app allows for some fairly complex shipping structuring and does exactly what it is supposed to. When we were having an issue with capturing a particular data-point, the development team went above and beyond with a quick reply and even extended app functionality to accommodate our request. Highly recommended if you need something more complex than the out-of-the-box shipping solution offered. Especially if you want an app that you know is actively supported.
The app itself is VERY comprehensive. It was the ONLY app that could be what my client required ( which was all very complicated ). 100000/10
The best customer service I've EVER seen on an app. I worked closely with them, and especially Ankit went ABOVE and beyond. They got on calls with me, tweaked things when I didn't know how.
works great so far, support getting it setup was exceptional!
Amazing service! Truly professional, incredibly thorough, and always on time. Highly recommended!
easy to use! When an issue arises or you get stuck, they are able to quickly assist.Great customer service.
Amazing service from Ankit - he spent the time to get on a Google Meet with me and troubleshoot our set up. We are very impressed with the app and the support from the team is unrivalled.
Thanks so much. Keep up the great work!
Great app with lots of options for different rules at checkout and super fast response from help. Love it.