Reviews (416)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for streamlining shipping, enhancing order accuracy, and improving delivery speed. Its customization features, like delivery zones, shipping rates, and time-slot options, are praised for flexibility. Seamless Shopify integration ensures reliability without affecting performance. The customer support team is noted for responsiveness and expertise, quickly resolving issues. It's recognized for a robust feature set, making it ideal for stores with diverse shipping needs.

May 12, 2026

The team at ShipZip are amazing!

They’re always willing to assist and consistently go above and beyond to ensure any issues are resolved quickly and professionally. No request is ever too difficult, and everything is handled with great communication and attention to detail.

What really stands out is how fast and efficient the team is while still maintaining such a high level of service. It’s rare to find a company that combines reliability, responsiveness, and genuine care for their customers so well.

Highly recommend ShipZip to anyone looking for a dependable and supportive team to work with!

R&S Sandwiches
Australia
Almost 3 years using the app
May 1, 2026

We’ve had a great experience using ShipZip on our Shopify store. The app makes shipping configuration incredibly straightforward, especially when dealing with complex rate setups and multiple regions. It’s reliable, efficient, and has helped streamline our entire checkout experience.

What really stands out is the flexibility it offers—custom rules, precise control, and smooth integration without slowing down the store. On top of that, the support team is responsive and genuinely helpful whenever needed.

If you're looking for a solid shipping solution on Shopify, ShipZip is definitely worth considering.

Nets4You | Bespoke Nets, UK Netting Manufacturer & Supplier
United Kingdom
About 2 years using the app
June 2, 2026

Excellent Support and Great App

We have been using this app to manage our shipping rates, and it has been very helpful for our business requirements. The support team went above and beyond in helping us resolve some complex shipping cost issues.

A special thanks to Ankit, who was extremely professional, responsive, and patient throughout the process. He worked closely with us, provided all possible solutions, and ensured that our shipping setup was working exactly as needed.

The level of customer support we received was outstanding, and the team's dedication to solving our issues made a significant difference. Thank you, Ankit, and the entire team, for your excellent service and support. Highly recommended!

Plantaflora Store
United Arab Emirates
About 1 year using the app
April 7, 2026

The app itself is VERY comprehensive. It was the ONLY app that could be what my client required ( which was all very complicated ). 100000/10

The best customer service I've EVER seen on an app. I worked closely with them, and especially Ankit went ABOVE and beyond. They got on calls with me, tweaked things when I didn't know how.

My Store
United States
5 months using the app
May 28, 2026

works great so far, support getting it setup was exceptional!

The PlantGuy
Canada
About 4 years using the app
February 24, 2026

We have been using Shipping & Delivery – ShipZip to manage shipping rules based on delivery locations and specific conditions, and it has worked very well for our needs. The app is flexible and easy to configure, and the support team is extremely responsive. Whenever we had questions or implementation issues, we received quick and clear assistance. They even added missing currency support within minutes of our request. Overall, a reliable app with excellent customer support.

Wellcare Pharmacy
Qatar
9 months using the app
April 1, 2026

Amazing service from Ankit - he spent the time to get on a Google Meet with me and troubleshoot our set up. We are very impressed with the app and the support from the team is unrivalled.

Thanks so much. Keep up the great work!

KitchenLibrary
Australia
27 days using the app
June 2, 2026

Amazing service! Truly professional, incredibly thorough, and always on time. Highly recommended!

SUNSHINE
Israel
Almost 3 years using the app
April 23, 2026

easy to use! When an issue arises or you get stuck, they are able to quickly assist.Great customer service.

stella-rosedesign
Australia
Almost 4 years using the app
April 13, 2026

Needed help adding products to my rates and they were able to access my Shopify account and set it up for me! Very helpful!

Leland Mills
United States
About 2 years using the app