Reviews (388)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for improving shipping accuracy and delivery speed, which enhances customer satisfaction. It helps avoid double delivery charges from multiple locations and offers customizable shipping rates and rules. Features include custom bundling, in-store pickups, and postcode-specific options. The app integrates well with store operations, supports multiple stock locations, and offers responsive customer support for complex setups.

February 6, 2025

An excellent solution for stores with multiple rules. We've just re-structured our shipping with more complex rules for multiple carriers, each with different services to postcode areas and ShipZip made it easy to re-write our rules effectively, split into manageable zones.

If you take the time to work out your rules before entering them in, and work logically, ShipZip is a very powerful solution that supports UK postcodes very well.

Support is quick and polite.

Note: You do need to be on the Shopify Advance plan, or for lower Shopify tiers either pay your Shopify subscription annually or pay Shopify an extra fee to expose the carrierservice API to the app, but that is a Shopify policy to lock out this feature to basic stores, not a fault of the app.

Would 100% recommend ShipZip for a store including bulky items with carrier surcharges and delivering to zones with different carrier charges.

Premier Camping
United Kingdom
12 months using the app
January 16, 2025

Amazing Shipping Management Tool!
The ShipZip app has been a game-changer for my Shopify store. Managing shipping and delivery options used to be a headache, but this app has streamlined everything.

What I love about it:

Ease of Use: The user interface is intuitive and straightforward, making setup and management a breeze.
Customization: It allows me to set delivery zones, shipping rates, and even offer time-slot-based delivery options, which my customers love.
Efficiency: It integrates seamlessly with my store, updating orders and shipping details in real-time.
Support: The customer support team is responsive and helpful, guiding me through the initial setup and addressing any questions promptly.
Since implementing ShipZip, I've seen a noticeable improvement in order accuracy and delivery speed, resulting in happier customers. I highly recommend this app to any Shopify store owner looking to elevate their shipping and delivery processes!

Kandoi Bhogilal Mulchand
India
6 months using the app
February 12, 2025

This app has enabled us to offer complex shipping options depending on product size, price, location and more... The support is great and we're very happy with it!

Mabel & Fox
United Kingdom
11 months using the app
January 5, 2025

Shopify causes problems sometimes with updates etc and also I have alot of issues with Shopify Collective but SHIPZIP is always fast to fix the bugs even though they didn't cause them, 5 Stars!!

American Fire Brigade
United States
7 months using the app
January 8, 2025

Great App and Excellent Support!
The shipping and delivery features, especially the Ship Zip option, are fantastic and very user-friendly. A big shoutout to the customer service representative, Ankit, who was incredibly helpful and resolved many of my issues efficiently. Highly recommend this app for anyone managing shipping needs!

FRISKY BUSINESS SG
Singapore
5 months using the app
December 17, 2024

Highly recommend Cirkle Studio's Shipping Apps for their outstanding support. We faced complex shipping requirements, being able to work in with custom bundling, discounts, and in-store pick up only products, as well as products to be shipped. When we needed to add postcode-specific shipping for certain states, our previous app fell short. Switching to Cirkle Studio's shipping apps was a game-changer. Their apps could do exactly what we needed, while also reducing our overall app fees. Their support team was so responsive and helped guide me through the setup process. No challenge was too difficult for them to help solve. Cirkle Studio's shipping apps offer unparalleled functionality and outstanding customer service. For anyone seeking a comprehensive shipping solution, their shipping apps are an excellent choice. They certainly will be my first choice next time I need to set up any shipping outside Shopify’s native shipping settings. Highly recommend them!

Vaucluse Cellars
Australia
30 days using the app
December 2, 2024

Support was quick to deploy a fix for the issue wherein the cart crashed after removing an item from cart after selecting a delivery date. Highly recommend!

CosmoGrill
United Kingdom
Over 3 years using the app
November 22, 2024

This app did what no other app could. We have a very complicated delivery method, with multiple carriers and a lot of restrictions on what we can ship (or not) to places. The app do everything. On top of that support is excellent, which you will need because a comprehensive app like this tends to be complicated. This app is worth every penny.

Pepe Ganga Online | Everything for the home
United States
About 1 year using the app
February 18, 2025

Rakshit was the incredibly helpful getting our system setup! This app has solved a solution that our team had been working on for a while.

Habitat Home and Garden
United States
25 days using the app
January 27, 2025

Excellent shipping app, support bend over backwards to help and improve the app further!

Grass247
United Kingdom
Over 1 year using the app