Reviews (382)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle diverse shipping scenarios, including brand-based and cart total-based options. Its user-friendly interface aids in easily setting up and adjusting shipping zones and rates. The app supports complex rules like postcode and weight-based charges and is effective in managing logistics for remote areas and multiple stock locations. The customer support is highly responsive, often offering personalized help such as screen sharing.

January 12, 2026

This app does exactly what I need and is far better than any others I’ve used. It also offers loads of customisation for shipping rules.

The support team is amazing, they are always quick to help fix problems or work out solutions for tricky setups. I highly recommend giving it a try!

Liforme
United Kingdom
Almost 3 years using the app
January 6, 2026

I've been using this app for some time to get around my invididual shipping needs due to the number of items that we dropship with different logistic companies.

I ran into a small error during setup for price on application products and Ankit was very helpful. Great app and very good support. Thanks.

Ladderstore UK
United Kingdom
About 2 years using the app
January 2, 2026

I have 3 stores that use shipzip, Sid and his team are very very helpful. I wouldnt use any other shipping app. ( I switched from another one after a few years) Shipzip is very versatile.

All Things For Kids
Australia
Almost 2 years using the app
January 6, 2026

A very useful app - we have a complex delivery setup for local delivery/nationwide/collection with specific days and cut off times for each ect and it does it very very well. Would love some more UI customisation or options (forexample of the date selector) but otherwise its amazing.

Saints Flowers
United Kingdom
5 months using the app
October 15, 2025

This app suite is extremely versatile in how it offers a wide range of shipping options and combinations based on brands, colors, cart totals, filters... anything you can think of that might offer a different shipping experience is possible.
And if you run into a snag or can't get it to work the way you need it to, the support team for this app is extraordinary. They will have your ideal shipping scenario working in very short order.
Each time I needed to update shipping and couldn't get it to work just right, a developer was able to walk me through the process and tell me how to update the setting in the future.
Each and every developer I have worked with using this app has been helpful and friendly and patient!
10/10- HIGHLY recommend this app.

Hairdo USA
United States
About 1 year using the app
November 5, 2025

Excellent customer service! They responded quickly and resolved my issue without any hassle. Very professional and helpful - highly recommended!

Crystalwhite Cleaning Supplies
Australia
Over 2 years using the app
November 19, 2025

works really well, when I had an issue it was very quickly resolved

Gemjar Wholesale
United Kingdom
11 months using the app
November 27, 2025

Great app with outstanding customer support!
I was able to set up quite complex shipping rate conditions, including postcode zones and custom free-shipping rules. The support team replied instantly and gave me very accurate, step-by-step guidance. The app works smoothly and is perfect for businesses that need flexible shipping pricing.

Rolls Direct
Australia
1 day using the app
October 16, 2025

A great customer support and Siddharth is a great person to resolve my issue on the fly

Pixies Gardens
United States
Over 2 years using the app
October 10, 2025

very patient to help me solving my issue. Aayushii Ray is nice

Oli Joy Sports
Australia
Over 2 years using the app