Reviews (396)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility in managing complex shipping rules, including delivery zones, rates, and time-slot deliveries. It enhances shipping processes, order accuracy, and delivery speed. The app's customization supports conditions like location and weight, surpassing Shopify's native capabilities. It's praised for smooth operation and a user-friendly interface. Customer support is noted for being quick, responsive, and knowledgeable, offering real-time help and guidance.

January 29, 2026

Shipping & Delivery – ShipZip has been a great addition to our setup. The app works smoothly and gives us the flexibility we need to manage shipping and delivery options effectively. Support has been consistently excellent — responsive, knowledgeable, and quick to help whenever changes are needed. A reliable app that we’re very happy to use and would confidently recommend.

Florist London
United Kingdom
About 2 years using the app
February 24, 2026

We have been using Shipping & Delivery – ShipZip to manage shipping rules based on delivery locations and specific conditions, and it has worked very well for our needs. The app is flexible and easy to configure, and the support team is extremely responsive. Whenever we had questions or implementation issues, we received quick and clear assistance. They even added missing currency support within minutes of our request. Overall, a reliable app with excellent customer support.

Wellcare Pharmacy
Qatar
9 months using the app
January 12, 2026

This app does exactly what I need and is far better than any others I’ve used. It also offers loads of customisation for shipping rules.

The support team is amazing, they are always quick to help fix problems or work out solutions for tricky setups. I highly recommend giving it a try!

Liforme
United Kingdom
Almost 3 years using the app
January 6, 2026

I've been using this app for some time to get around my invididual shipping needs due to the number of items that we dropship with different logistic companies.

I ran into a small error during setup for price on application products and Ankit was very helpful. Great app and very good support. Thanks.

Ladderstore UK
United Kingdom
About 2 years using the app
January 2, 2026

I have 3 stores that use shipzip, Sid and his team are very very helpful. I wouldnt use any other shipping app. ( I switched from another one after a few years) Shipzip is very versatile.

All Things For Kids
Australia
Almost 2 years using the app
February 21, 2026

Love this app. Really makes tailoring shipping services so much easier than the standard shopify shipping settings. Support are very quick to respond and sort out any issues/ queries. Would highly recommend.

Equetech
United Kingdom
2 months using the app
January 29, 2026

We use Shipping & Delivery – ShipZip on our second store as well, and once again it’s proven to be a very reliable solution. The app is easy to work with and gives us the control we need over shipping and delivery options. As before, the support team has been outstanding — fast to respond, professional, and always helpful when we need adjustments made. A solid choice for any store that needs dependable shipping customisation.

Fresh Bouquet Co.
United Kingdom
3 months using the app
April 1, 2026

Amazing service from Ankit - he spent the time to get on a Google Meet with me and troubleshoot our set up. We are very impressed with the app and the support from the team is unrivalled.

Thanks so much. Keep up the great work!

KitchenLibrary
Australia
27 days using the app
January 6, 2026

A very useful app - we have a complex delivery setup for local delivery/nationwide/collection with specific days and cut off times for each ect and it does it very very well. Would love some more UI customisation or options (forexample of the date selector) but otherwise its amazing.

Saints Flowers
United Kingdom
5 months using the app
March 26, 2026

Support from Cirkle has always been incredibly quick whenever we have technical issues to work through.

The Gluten Free Bakery
United Kingdom
About 2 years using the app