Reviews (447)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is powerful for complex shipping setups across regions, markets, and delivery methods. They highlight flexible rules by postcode, weight, product attributes, cart value, and location, plus support for multiple inventory locations and carriers. Many note it fills key gaps in native Shopify shipping, runs smoothly, and improves checkout clarity. Support is frequently described as fast, patient, and “world class,” with hands-on help for intricate configurations.
Refine
-
By rating
Great support from the ShipZip team! Sid Kevadiya helped me configure the Condo / Apartment Delivery option with a $3.99 CAD charge. The setup is working as expected, and the support team guided me through the process. I appreciate their quick assistance and helpful service. Recommended!
We have only used the basic plan of this app for two years and it works so well we put it onto our new shopify store. Had a problem and sent a message on a Sunday and got a reply in an hour with a working solution. Perfect.
Fantastic support. We have a slightly different Shopify setup with multiple inventory locations and the team took the time to understand exactly how our business operates. They explained the limitations clearly, tested different options, and found a workable solution for us. Ankit was incredibly helpful throughout the process and never rushed the conversation.
We contacted ShipZip support before and have always had the same great experience. Responsive, knowledgeable, and genuinely focused on helping. Highly recommend both the app and the support team.
The app allows for some fairly complex shipping structuring and does exactly what it is supposed to. When we were having an issue with capturing a particular data-point, the development team went above and beyond with a quick reply and even extended app functionality to accommodate our request. Highly recommended if you need something more complex than the out-of-the-box shipping solution offered. Especially if you want an app that you know is actively supported.
Support where on that call for help within minutes! They got to work and had it sorted out really quickly and clearly. Fantastic service.
Excellent app, with many features. Support is very fast and helpful.
Top notch customer service, great app, super flexible. Highly recommend especially if you have complex shipping rules like we do!
Very helpful customer service, the guys are Cirkle studio have been nothing but helpful when I've asked about complex conditional shipping rates. I couldn't recommend them more.
Works as expected and the support team are very supportive and helpful when come across any issues.
I cannot fault Cirkle Studio LLC. Quick response time. I highly recommend ShipZip shipping app. Does everything we need. Excellent customer service. Thank you so much.
