Reviews (363)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance shipping efficiency with precise cost calculations and customizable rates based on location and product details. It supports multiple shipping modes and offers a user-friendly interface suitable for those with limited technical skills. The app is noted for its reliability and exceptional customer support, with team members like Sid and Ankit providing quick and effective solutions through calls or chat.

May 21, 2024

ShipZip have enabled my new online shop and the shipping rates in the UK to work seamlessly. I needed to set rules for deliveries to Highlands and Islands and this App fulfilled all the needs for me.

I received expert help from Sid when stuck with how to set shipping rates and I would highly recommend this App and company.

Definitely deserve their 5 stars.

Just Be Kind Dog Food
United Kingdom
3 months using the app
July 1, 2024

Great support and fixed my problem via chat

Trade Glass Depot
Australia
3 months using the app
Edited September 7, 2024

This is the worst app experience on the Shopify App Store. It keeps malfunctioning, causing us to lose thousands of dollars in ad spend due to abandoned carts. We've spent the last four days working with support—while they temporarily fix the issue, it breaks again shortly after. I'm actively looking for a replacement app and strongly recommend you do the same.

Makemake Organics
United States
4 months using the app
April 19, 2024

Good app and even better customer service!

App does what it's supposed to do. It will give you a lot more options and flexibility when it comes to shipping. There are LOTS of options to customize shipping as you need.

Customer service are responsive and helpful - recommend this app!

backpackinglight.no
Norway
About 1 year using the app
July 10, 2024

Nice client support and app

MAHA México
Mexico
About 2 months using the app
June 26, 2024

Best Shopify plugin ever for the shipping and delivery method and conditions and also customer support for this plugin is brilliant.

Plantaflora
United Arab Emirates
26 days using the app
April 19, 2024

Service is absolutely second to none. We put in a request for some amendments and Sid was brilliant. He asked what our requirements were and went away, within 24 hours he came back all done, absolutely amazing. Couldn't be more pleased.

Thanks Sid

Furnishing Horizon
United Kingdom
8 months using the app
March 22, 2024

We have been using the Shipzip App for a while now and find it a great App . The App worked straight out of the box, we had a couple of minor integration user set up issues which the Developer promptly responded to and quickly resolved. Great App and support.

catevolution
Australia
About 2 years using the app
November 29, 2023

I cannot begin to describe the quality of service this app provides. Every time I have had any questions or needed help setting up features, changing features etc I message or email in and the team is so pleasant and almost always resolves my issues immediately. This app is everything I wanted to help my small business with zip code based delivery zones. I’m also able to set different fees based on different cart types. So my whole sale pays one price and local deliveries pay another. If you are on the fence about trying this app I say go for it you won’t be disappointed!

Mile High Produce
United States
8 months using the app
April 18, 2024

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

Babies Mart Australia
Australia
About 2 months using the app