Reviews (401)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for streamlining shipping, enhancing order accuracy, and improving delivery speed. Its customization features, like delivery zones, shipping rates, and time-slot options, are praised for flexibility. Seamless Shopify integration ensures reliability without affecting performance. The customer support team is noted for responsiveness and expertise, quickly resolving issues. It's recognized for a robust feature set, making it ideal for stores with diverse shipping needs.

January 6, 2026

I've been using this app for some time to get around my invididual shipping needs due to the number of items that we dropship with different logistic companies.

I ran into a small error during setup for price on application products and Ankit was very helpful. Great app and very good support. Thanks.

Ladderstore UK
United Kingdom
About 2 years using the app
March 10, 2026

good service

TiesRus
United Kingdom
29 days using the app
Edited June 29, 2026

Brilliant app. I purely needed this to set different rates for remote areas within the UK and this works perfectly for this. I recommend asking for support in setting this up and the live chat helped me get this up and running within minutes. Rak and Ankit have been fantastic so all round fantastic support and application.

Art Fever
United Kingdom
7 months using the app
January 27, 2026

Great support especially from Ankit.

Had a complex set up and everything was set up the way I wanted to.

Pyralit
Australia
About 5 hours using the app
January 27, 2026

Very helpful whenever I ask for help. The app does what should be a basic feature. I believe its crucial for most brands.

Avant Skincare
United Kingdom
10 months using the app
November 27, 2025

Great app with outstanding customer support!
I was able to set up quite complex shipping rate conditions, including postcode zones and custom free-shipping rules. The support team replied instantly and gave me very accurate, step-by-step guidance. The app works smoothly and is perfect for businesses that need flexible shipping pricing.

Rolls Direct
Australia
1 day using the app
October 15, 2025

This app suite is extremely versatile in how it offers a wide range of shipping options and combinations based on brands, colors, cart totals, filters... anything you can think of that might offer a different shipping experience is possible.
And if you run into a snag or can't get it to work the way you need it to, the support team for this app is extraordinary. They will have your ideal shipping scenario working in very short order.
Each time I needed to update shipping and couldn't get it to work just right, a developer was able to walk me through the process and tell me how to update the setting in the future.
Each and every developer I have worked with using this app has been helpful and friendly and patient!
10/10- HIGHLY recommend this app.

Hairdo USA
United States
About 1 year using the app
October 1, 2025

Brilliant, the support is second to none too. Sid helped me set up a complicated set of requirements that actually went beyond delivery to additional bits that we thought a Shipping App wouldn't be able to do, but he was sat with me and worked out all our requirements and then setup setting up not only ShipZip but using other apps on Shopify too. Above and beyond.

Premier
United Kingdom
15 days using the app
August 18, 2025

ShipZip is a great app that worked perfectly for our requirements. It allowed us to set up postcode-based and product weight-based shipping charges with ease. The support team is quick, responsive, and excellent – making the whole experience smooth and reliable. Highly recommend!

Gospel Pianos
Australia
5 months using the app
July 2, 2025

Fills in a lot of the missing functionality that Shopify lacks - essential for shipping to different zones across the UK without excluding customers in hard to reach areas (or eating the extra costs of delivering to them yourself). An absolute must if you have complexities in your shipping rules too, especially if you are using unit based rules rather than weight, which are impossible to setup with Shopify alone. Helpful team as well, who have been invaluable in bug-fixing (largely because of the complexity of our case). I would not say that the set-up is straight-forward and user-friendly for a non developer, but difficulty is to be expected with the different logic required to make our logistics rules work.

Cotswold Flour
United Kingdom
Over 1 year using the app