Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced customizability, user-friendly interface, and exceptional customer service. It's particularly beneficial for small businesses, offering zip code-based delivery zones and varying fees based on cart types. The app provides unique solutions for multi-origin shipping and integrates smoothly with backend order processing and dispatch systems. It allows for the creation of specific shipping options, delivery times, and pricing, and is the only app that has addressed the issue of Shopify calculating shipping separately for orders from multiple warehouses.

Edited April 10, 2024

I highly recommend this app. It is the only shipping rate app that currently has a solution for customers being charged double shipping with Multi-Origin shipping, which is why we originally chose it. Not only that, but this app is full of customizations - we're able to build out different rates by postal code which is extremely useful for our Local delivery options, and can even set up rates by product tag! On top of all this support is amazing - they are very responsive and have been extremely helpful in setting up and using this app. Thank you for all of your help and for making an amazing app!
Editing to add that Sid was awesome in helping us set up our US rates for markets - they helped us in no time at all and were able to get our rates set up super fast! Still using this app 1 year later and it is the best shipping app out there.

ECS Coffee
Canada
9 months using the app
CirkleStudio replied August 1, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

November 8, 2023

We've used this app on various stores and the customisation options are endless. Strongly recommend using this and also the Payfy app from the same developer.

X Supplements
Australia
15 days using the app
August 24, 2023

Siddharth Kevadiya helped me throughout the process when I was having issues with some set up. He even went beyond to ensure everything runs smoothly and patiently helped me resolving the issues together with me. Shipzip team really makes things really easy for our shopify process. Thank you on behalf of our company!

Metta Shop
Singapore
Over 1 year using the app
CirkleStudio replied August 29, 2023

We always enjoy hearing what our customers have to say. We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

October 12, 2023

highly recommend this App. Easy to use. Fast and friendly customer service, solved all my issues. thank you Team.

Horaciobikes
Australia
8 months using the app
June 27, 2023

The ShipZip team has been extremely helpful with customising the app to fit our exact use case. We wanted to offer Local Delivery but only on certain products; ShipZip allowed us to do this and much more. Other apps were charging much more for much less. This is great in price, feature-set and support. The trial also allows you to get a feel, learn and customise it to your store without financial worry.

A&S Welding & Electrical
Australia
7 months using the app
CirkleStudio replied June 28, 2023

We appreciate the fantastic review and are glad that this helps you much. If you have any further needs or questions, please reach out!

We are always here at sid@cirklestudio.co you can send an email and we are get back to you ASAP.

December 4, 2023

L'app funziona come da aspettative e gestisce il problema del raddoppio delle spese di spedizione per chi ha più di un magazzino, supporto tecnico super efficiente. Consiglio

Funny Bunny
Italy
5 days using the app
September 25, 2023

I have installed many shipping apps and none of them worked for our store as we had too many requirements. But when I installed ShipZip, the customer service was exceptional. I have not seen better customer service ever. Sid is extremely helpful, has a lot of patience and know his technical stuff. He worked with us for about 2 weeks (2-3 days equivalent full time) to make sure that the app work for our store. I will definitely recommend this app.

Harry Specters
United Kingdom
21 days using the app
CirkleStudio replied October 3, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

Edited May 2, 2023

The application is very user-friendly and manageable, thanks to its intuitive user interface.

One of the best things about ShipZip is its ability to set shipping rates using postcodes. It also allows tagging of orders, which is very helpful in keeping our team organised. This app is very useful and helps increase the functionality of our online store.

ShipZip offers first-class customer support, which is very important. Whether we are requesting features or technical support, their team was able to do quickly and effectively assist us. Thanks to Sid and his team.

Beija Flor Darwin
Australia
5 months using the app
CirkleStudio replied May 2, 2023

we are so happy that you enjoyed your experience with us! We appreciate the great review.

July 3, 2023

Our company recently had the pleasure of working with Sid and his team who went above and beyond to ensure our store was set up to use the incredible features of this indispensable Shipping & Delivery app.

They took the time to understand our specific requirements and guided us through the setup process, making it smooth and hassle-free.

What sets this app apart from others is the robust and user-friendly interface that simplifies the delivery process for the customer and for us as well.

In conclusion, we highly recommend this shipping/delivery app to any business seeking a reliable and efficient solution. Sid and his team's exceptional service, expertise, and dedication make them an invaluable asset.

Palacios Furniture
United States
8 months using the app
CirkleStudio replied July 4, 2023

Thank you so much for your kind words. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

October 3, 2023

Great app and super helpful and fast support. Would give 6 stars if possible!

1907water
United States
4 months using the app
CirkleStudio replied October 5, 2023

Thank you for the fantastic review! We put a lot of effort into making our app as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support!