Reviews (368)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization of shipping rates, including adjustments by postal codes and product tags, which prevents overcharging on multi-location shipments. The user-friendly interface simplifies setting up complex delivery options with various carriers. Merchants also praise the responsive, 24/7 customer service for effectively handling complex shipping requirements, making it a crucial tool for optimizing shipping processes.

January 15, 2024

This entire team has truly made my website possible. They are so incredibly helpful, full of knowledge from every single possible thing you could think you may or may not need! They respond fast, even on holidays! I had an emergency over the weekend and they helped me within the hour. I am so thankful to them and look forward to working with them for many years! Sid specifically is the absolute best!

Petal Relations
United States
10 months using the app
April 19, 2024

Service is absolutely second to none. We put in a request for some amendments and Sid was brilliant. He asked what our requirements were and went away, within 24 hours he came back all done, absolutely amazing. Couldn't be more pleased.

Thanks Sid

Furnishing Horizon
United Kingdom
8 months using the app
April 18, 2024

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

Babies Mart Australia
Australia
About 2 months using the app
June 26, 2024

Best Shopify plugin ever for the shipping and delivery method and conditions and also customer support for this plugin is brilliant.

Plantaflora
United Arab Emirates
26 days using the app
January 30, 2024

We have been using this app for several years now and to say it exceeds all expectations is an understatement.
The support you get is 1000% the team go out of there way to accommodate anything that is required.

RiggingUK
United Kingdom
About 1 year using the app
January 2, 2024

Super fast resolution with these guys, use them on a number of stores.

skylightsrooflight
United Kingdom
About 1 year using the app
October 31, 2024

very good

Balaaj Filters House
Pakistan
9 minutes using the app
April 9, 2024

Beyond expectations. Our requirements were "impossible" to tackle by other apps and Sid provided not only the exact solution we needed but was always diligent and replying very quickly. Highly recommended.

Eden Project Shop
United Kingdom
About 2 months using the app
May 21, 2024

Awesome service, Siddharth helped me to install and configure the app, and followed up when we needed to resolve a technical issue. He was always quickly available. The app works well to us.

FrancoisLambert.One
Canada
5 days using the app
May 9, 2024

The BEST customer service. Thank you for all your help. Highly recommend this app!

Bobbette & Belle
Canada
About 1 month using the app