Reviews (400)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for streamlining shipping, enhancing order accuracy, and improving delivery speed. Its customization features, like delivery zones, shipping rates, and time-slot options, are praised for flexibility. Seamless Shopify integration ensures reliability without affecting performance. The customer support team is noted for responsiveness and expertise, quickly resolving issues. It's recognized for a robust feature set, making it ideal for stores with diverse shipping needs.

July 2, 2025

Fills in a lot of the missing functionality that Shopify lacks - essential for shipping to different zones across the UK without excluding customers in hard to reach areas (or eating the extra costs of delivering to them yourself). An absolute must if you have complexities in your shipping rules too, especially if you are using unit based rules rather than weight, which are impossible to setup with Shopify alone. Helpful team as well, who have been invaluable in bug-fixing (largely because of the complexity of our case). I would not say that the set-up is straight-forward and user-friendly for a non developer, but difficulty is to be expected with the different logic required to make our logistics rules work.

Cotswold Flour
United Kingdom
Over 1 year using the app
June 27, 2025

Great app, perfect for UK businesses that can't separate the UK Mainland delivery charges from the Scottish Highlands & Islands for example. Now we can charge exactly the correct amount for delivering to all the remote areas :)

Intaprint Ltd
United Kingdom
8 days using the app
June 24, 2025

Great app! We have a complex shipping set up where we have separate fulfillment locations and this was able to combine the rates as we wanted as native shopify was unable to do this. There are help videos for each step of the way but team were so helpful to confirm the set up that we needed.

KIVARI
Australia
About 14 hours using the app
May 2, 2025

We have been able to create custom rules intuitively with the app. At times when we have seen some conditions not working as expected, their support team has been extremely helpful and quick to resolve. Its not always the case to find this type of support without having to have dedicated supported or paying extra, so it rare and a relief for smaller companies, solving this issues does not cost extra and you still get to build a better experience for your customers. Recommend over other options we tried for sure.

Greenworks Tools
United States
Almost 2 years using the app
April 28, 2025

It's about 8 months since we moved to Shopify, from a system that allowed us to code our own shipping rules. The prospect of having to rely on an App was concerning, as we were not sure whether it would provide the flexibility we wanted. As it happened, it gave all the flexibility, and more. It did so in an intuative way too. We ae now able to offer customers leaner shipping costs, and more accurate delivery expectations. They offer incredible support too, always online, and always willing to screenshare and walk through any problems that you may be having. I highly recommend this App and the people behind it.

Truly PVC
United Kingdom
11 months using the app
February 12, 2025

This app has enabled us to offer complex shipping options depending on product size, price, location and more... The support is great and we're very happy with it!

Mabel & Fox
United Kingdom
11 months using the app
February 11, 2025

Our third Shopify site using ShipZip - we don't even need to consider looking elsewhere. Shipzip allows us to set zones according to courier's boundaries with prices set according to postcode and more complex rules using Shopify tags for bulky items, specialist carriers, and discounts/free shipping rules.

Does everything we want and more besides. Top notch support too.

Premier Christmas
United Kingdom
About 23 hours using the app
February 6, 2025

An excellent solution for stores with multiple rules. We've just re-structured our shipping with more complex rules for multiple carriers, each with different services to postcode areas and ShipZip made it easy to re-write our rules effectively, split into manageable zones.

If you take the time to work out your rules before entering them in, and work logically, ShipZip is a very powerful solution that supports UK postcodes very well.

Support is quick and polite.

Note: You do need to be on the Shopify Advance plan, or for lower Shopify tiers either pay your Shopify subscription annually or pay Shopify an extra fee to expose the carrierservice API to the app, but that is a Shopify policy to lock out this feature to basic stores, not a fault of the app.

Would 100% recommend ShipZip for a store including bulky items with carrier surcharges and delivering to zones with different carrier charges.

Premier Camping
United Kingdom
12 months using the app
January 16, 2025

Amazing Shipping Management Tool!
The ShipZip app has been a game-changer for my Shopify store. Managing shipping and delivery options used to be a headache, but this app has streamlined everything.

What I love about it:

Ease of Use: The user interface is intuitive and straightforward, making setup and management a breeze.
Customization: It allows me to set delivery zones, shipping rates, and even offer time-slot-based delivery options, which my customers love.
Efficiency: It integrates seamlessly with my store, updating orders and shipping details in real-time.
Support: The customer support team is responsive and helpful, guiding me through the initial setup and addressing any questions promptly.
Since implementing ShipZip, I've seen a noticeable improvement in order accuracy and delivery speed, resulting in happier customers. I highly recommend this app to any Shopify store owner looking to elevate their shipping and delivery processes!

Kandoi Bhogilal Mulchand
India
6 months using the app
December 17, 2024

Highly recommend Cirkle Studio's Shipping Apps for their outstanding support. We faced complex shipping requirements, being able to work in with custom bundling, discounts, and in-store pick up only products, as well as products to be shipped. When we needed to add postcode-specific shipping for certain states, our previous app fell short. Switching to Cirkle Studio's shipping apps was a game-changer. Their apps could do exactly what we needed, while also reducing our overall app fees. Their support team was so responsive and helped guide me through the setup process. No challenge was too difficult for them to help solve. Cirkle Studio's shipping apps offer unparalleled functionality and outstanding customer service. For anyone seeking a comprehensive shipping solution, their shipping apps are an excellent choice. They certainly will be my first choice next time I need to set up any shipping outside Shopify’s native shipping settings. Highly recommend them!

Vaucluse Cellars
Australia
30 days using the app