Reviews (361)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance shipping efficiency with precise cost calculations and customizable rates based on location and product details. It supports multiple shipping modes and offers a user-friendly interface suitable for those with limited technical skills. The app is noted for its reliability and exceptional customer support, with team members like Sid and Ankit providing quick and effective solutions through calls or chat.

Edited May 18, 2023

This is a fantastic shipping app! Our shop sells thousands of products, and the products need two different shipping methods: by courier or by pallet. Most shipping apps support filtering by product tags, but in our situation, only filtering by collection can properly assign the products into right categories (i.e. by courier or by pallet). This app supports filtering by collection, and therefore we don’t have to add each single product one by one manually.

This app supports limitation by postcodes, which is a great help for us. Then, the actual shipping fee is further determined by weight. We use tiered-pricing based on total weight, and this app helps to achieve this. Later, we need mix/merge rate, and this app can do this too!

The support along the way is also excellent. I would like to say thank you to the team (especially Sid). Thank you for your timely and professional support through many emails, online chats, and resourceful online help desk.

-- updated: The after-sale support is really good. Thank you very much.

Initial Tiles
Australia
Over 1 year using the app
Cirkle Studio LLC replied April 19, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

December 2, 2021

This app is highly recommended with excellent support, special mention to Sid who is very approachable and reachable anytime. Well done!

Speedo Philippines
Philippines
About 1 year using the app
August 4, 2022

Support is super helpful, and have helped me with a custom delivery suite for my meal prep business! its easy to use once you understand it like anything. Sid is the beast!

Tinybeetsfood
Australia
About 1 year using the app
Edited May 1, 2023

I highly recommend ShipZip shipping & Delivery! They are true professionals, response if very rapid, near instant, they offer more than one solution, I often communicate with the same agent, which is really great for us, what a fantastic team - Any one searching for a professional team, very knowledgeable, and mostly a true solution oriented specialists, no one can go wrong wherever your are situated. We are a Canadian based company and received solutions and ideas based on our needs.
Over and above stellar service!

Dolce Cadeaux
Canada
About 1 year using the app
Cirkle Studio LLC replied April 11, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

Edited August 25, 2022

The app is f a b u l o u s, its very customizable and his developer Sid is, in short, AMAZING. 100% recommended!

LaNewyorkina
United States
About 1 year using the app
September 29, 2023

The Founder of the application is extremely helpful, Helps a lot even the team is fantastic.

Totally Indian
United States
About 1 year using the app
Cirkle Studio LLC replied October 3, 2023

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Edited July 2, 2024

Impressive App that solves any type of combination of shipments, deliveries and store pickups. My case was really complicated due to the characteristics of our product and only with Shipping & Delivery - ShipZip I managed to configure everything perfectly.
Of course I wouldn't have done it without the help of the SUPER support team. After explaining our demanding specific needs, they resolved everything with great patience and kindness.
Due to circumstances I have had to deactivate my store, but not before making sure I don't lose all that great shipping configuration work.
Recommended for its low cost for all the features and solutions it offers.

GLOBELY Express
Spain
About 1 year using the app
Cirkle Studio LLC replied June 14, 2023

Thank you for your kind feedback, your words are very much appreciated. Have a great day!

June 29, 2022

So great! We messaged in and got a response in seconds, super helpful and the team helped us troubleshoot all our issues and set up all the rates necessary to achieve our end goal. Super awesome!!

thefirstrefresh
Singapore
About 1 year using the app
Cirkle Studio LLC replied June 29, 2022

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! If you need any other assistance, we are always here for you.

January 19, 2021

This App was a life changer for our small business. We ship perishable products and we are limited to 1-2 days ground shipping. Shopify only allows you to create shipping zones for the entire state.
Shipping Rates by ZipCode helped us creating custom shipping zones within UPS and FedEx Ground reach.
Oh, and their customer service was extremely helpful with set up and database management.

The Pizza Cupcake
United States
About 1 year using the app
May 27, 2022

This App is amazing!!. But more than the app the best feature is the support. I click on the chat and inmediatly recieved support. They went through the all process to set up the app, even they called me to make sure everything was ok...100% recomendable, and I can say I never recommend something is not really good.

EOzzie Electric Vehicles
Australia
About 1 year using the app
Cirkle Studio LLC replied May 27, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Might be chances that we are so far from you physically but we are always beside you on live chat.

Need any assistance please do not hesitate to contact. Our team is ready to help.