Reviews (364)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance shipping efficiency with precise cost calculations and customizable rates based on location and product details. It supports multiple shipping modes and offers a user-friendly interface suitable for those with limited technical skills. The app is noted for its reliability and exceptional customer support, with team members like Sid and Ankit providing quick and effective solutions through calls or chat.

March 1, 2023

This app delivers in every way: it has great features, easy navigation, and user friendly design. What sets this app apart is the fantastic support it offers. Every time an issue arises, the team behind this app is there to lend a helping hand quickly and efficiently. It's clear they're dedicated to creating an outstanding product, leaving nothing up to chance and taking their customers' needs seriously. The resulting experience couldn't be more positive - so don't hesitate to give this top notch app a try!

Stengrossen
Sweden
11 months using the app
Cirkle Studio LLC replied March 1, 2023

We are so happy that you enjoyed your experience with us! We appreciate the great review. Please feel free to contact us again soon! We are always here for you.

July 25, 2023

Such a great app, the customer supports are always so helpful with everything. It's a very useful app to be integrated with Shopify website

KKUSO.HOME
Australia
10 months using the app
Edited January 12, 2022

I Used this Shipping App for the last one and half years. I want to thank all the extended support by Team & Siddharth for their support. They are so helpful. They keep their follow-up with my team and me till the problem is resolved—excellent support from the team.

AlphonsoMango.in
India
10 months using the app
June 21, 2023

Sid was amazing with helping me get started with using this app.

We had an initial online chat about what I was looking to do and even when I had to end the call to jump into another meeting he followed things up with me via email.

He was able to get my shipping prices and zones set up for me plus recommended another app which would also be helpful for shipping orders to customers.

Nordicstork Ltd
United Kingdom
10 months using the app
Cirkle Studio LLC replied June 22, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

April 7, 2022

This app is great, it does what I need it to do and it's easy to use. The support on this app is awesome, they helped me set up the app on my store and helped troubleshoot any issues I ran into.

Addo's Bakery
United States
10 months using the app
March 30, 2023

excellent app- sorted out all the shipping limitations we had with shopify. support is awesome. live chat sorted an urgent issue (shopifys fault) immediately. really that is the most important thing with any of these apps- that they can sort any issues that may arise quickly. so good to know you can trust them with this!

The Saltiest Dog
Australia
10 months using the app
Cirkle Studio LLC replied March 30, 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

January 21, 2022

Sid is really really helpful!!! and so nice!! He is the best from this app. This is the best shipping solution I found so far, and the customer service is amazing! Sid helps me find the exact answer I want. At the very beginning, I thought my problem will be not addressed, because it was so complicated until I talked to Sid!! He helped me solve my problems and even think ahead of me. This app has many features using which I can set up product base shipping with weight-based surcharge shipping.

AwwAwwEverydaySupplies
China
10 months using the app
September 30, 2022

I asked Sid to create the very complicated rate for me. He was very patient and made it! Sid is wonderful and I hope he can help me again! Thank you so much!

Sweet Birdie Boutique
Japan
10 months using the app
March 15, 2022

I have never seen such customer support as I experienced with Sid. Thank you soooooooooooooooooo much. Absolute life savers these guys are!

Prime Furniture
Australia
10 months using the app
Edited April 10, 2024

I highly recommend this app. It is the only shipping rate app that currently has a solution for customers being charged double shipping with Multi-Origin shipping, which is why we originally chose it. Not only that, but this app is full of customizations - we're able to build out different rates by postal code which is extremely useful for our Local delivery options, and can even set up rates by product tag! On top of all this support is amazing - they are very responsive and have been extremely helpful in setting up and using this app. Thank you for all of your help and for making an amazing app!
Editing to add that Sid was awesome in helping us set up our US rates for markets - they helped us in no time at all and were able to get our rates set up super fast! Still using this app 1 year later and it is the best shipping app out there.

ECS Coffee
Canada
9 months using the app
Cirkle Studio LLC replied August 1, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.