Reviews (364)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance shipping efficiency with precise cost calculations and customizable rates based on location and product details. It supports multiple shipping modes and offers a user-friendly interface suitable for those with limited technical skills. The app is noted for its reliability and exceptional customer support, with team members like Sid and Ankit providing quick and effective solutions through calls or chat.
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This app is great, it have many functions that other app doesn't have.
Their customer service is perfect, when I have some new requirements, they solve for me very fast. thanks.
Sid was very helpful in getting the app set up. He offered calls to discuss the issues. The only thing was the time difference between the countries, so some issues took longer to troubleshoot. I would recommend this app for those looking for delivery + pickup options on their site.
This app delivers in every way: it has great features, easy navigation, and user friendly design. What sets this app apart is the fantastic support it offers. Every time an issue arises, the team behind this app is there to lend a helping hand quickly and efficiently. It's clear they're dedicated to creating an outstanding product, leaving nothing up to chance and taking their customers' needs seriously. The resulting experience couldn't be more positive - so don't hesitate to give this top notch app a try!
We are so happy that you enjoyed your experience with us! We appreciate the great review. Please feel free to contact us again soon! We are always here for you.
Their support is very helpful. I experienced some issues with this app clashing with other functions on the website, but Sid helped me figure it out. The fact that the app was causing problems in the first place is not so positive, but the response was quick and he didn't stop until the problem was fixed, also they have all the features we need, so we will continue using it.
I Used this Shipping App for the last one and half years. I want to thank all the extended support by Team & Siddharth for their support. They are so helpful. They keep their follow-up with my team and me till the problem is resolved—excellent support from the team.
This app is great, it does what I need it to do and it's easy to use. The support on this app is awesome, they helped me set up the app on my store and helped troubleshoot any issues I ran into.
excellent app- sorted out all the shipping limitations we had with shopify. support is awesome. live chat sorted an urgent issue (shopifys fault) immediately. really that is the most important thing with any of these apps- that they can sort any issues that may arise quickly. so good to know you can trust them with this!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Sid is really really helpful!!! and so nice!! He is the best from this app. This is the best shipping solution I found so far, and the customer service is amazing! Sid helps me find the exact answer I want. At the very beginning, I thought my problem will be not addressed, because it was so complicated until I talked to Sid!! He helped me solve my problems and even think ahead of me. This app has many features using which I can set up product base shipping with weight-based surcharge shipping.
I asked Sid to create the very complicated rate for me. He was very patient and made it! Sid is wonderful and I hope he can help me again! Thank you so much!
I have never seen such customer support as I experienced with Sid. Thank you soooooooooooooooooo much. Absolute life savers these guys are!