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I was looking for an app that would help me customize my shipping zones, and I love how I can select an area on the map and turn that into a shipping zone. Two features that I feel would make it a 5-star app are:
1. When creating a zone, show the other zones on the map so it's easier to prevent overlaps of zones.
2. Have more control over the drawing of zones on the map. Once you place a dot on the map, you can't undo it. Often I found myself redrawing a zone from scratch if I made a mistake. Aside from those two things, the app is awesome! Definitely recommend.
Thank you for this review! First, we're glad you're enjoying the app. Second, thank you for your feedback. Those are great ideas and we'll add them into our next app update. Keep 'em coming!
If you have any questions or trouble with the app in the future, we're here for you.
Good effective app and real people at the other end of the email ready to help. Had a bit of trouble getting the app up and running but got prompt assistance.
We appreciate your feedback. However, we would like to address the concern regarding the rating you gave our app.
We kindly request you consider adjusting the score you assigned to the app. I understand you had trouble initially, but the issues were unrelated to the app's functionality. Our team promptly assisted you in resolving the problem, as mentioned in your review. Adjusting your rating would help maintain a fair representation of the app and assist other users in making informed decisions.
Thank you for your time and consideration. Your support and willingness to reconsider your rating would be greatly appreciated. If you need further assistance or have questions, please contact me directly at app-support@boaideas.com
Does the job. Would have been great if the app was easier to map the zones. Specially while mapping areas that are too close, this would have been handy.
Their Support is very poor 5 days and counting they have not answer any of my emails. Hello maybe they will answer now.
Hi, we didn't see any email from you. We usually answer all questions within 24 hours, except during our weekend (Friday-Saturday).
We don't know to which email you sent, please try app-support@boaideas.com or info@boaideas.com.
MapIt has been a huge benefit for our store. We have a customized delivery solution and need to have a tiered approach to local delivery rates. For this, we need the ability to create delivery zones that differ from zip codes. Prior to MapIt, we had a list of cities that customers needed to select from. It was an error prone, horrible experience for our customers. MapIt has given us the ability to create custom polygons and unique delivery areas. It has cleaned up our website and customers love the improvement/ease of use. Not only is the tool super flexible and reliable, but the customer support is excellent. The BOA Ideas team is very responsive. We had some questions regarding the tool and they jumped on a call to assist with configuration. Its great to see this responsiveness. Go with MapIt… you wont be disappointed!
Hi - thanks so much for this awesome review! Glad the tool is helping your business and that we were able to give you a top-notch customer service experience. If anything else comes up, we're here for ya!