Reviews (106)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced and customizable shipping solutions, ideal for complex logistics like rate blending and multi-origin shipping without double charging. Its user-friendly interface and seamless Shopify integration are key highlights. Exceptional customer support is frequently noted, with the team responsive to implementing merchant-requested features. It's particularly effective for handling diverse product orders and offers significant value for money.

February 4, 2026

This App has been absolutely brilliant, it has solved the issues on my store with Combined shipping with the customers being charged twice if order came from two locations. The support was fantastic and i am so happy we have found the app. Thank you Aditya!

Closet & Botts
United Kingdom
21 days using the app
October 8, 2025

Amazing experience working with Aditya! We have complex shipping rules and unique cases across multiple products and setup was a breeze with his support! Highly recommend!!

Branch
United States
14 days using the app
November 14, 2025

I’ve been struggling with Shopify’s default shipping profiles, I had two hampers (alcohol + non-alcohol) in different profiles and every checkout stacked the two shipping fees. I installed ShipMagic, hoping to find a better solution, and Adiyta from their team truly saved the day.
From the moment I reached out, Adiyta was on the ball. They jumped on a call with me almost immediately, listened carefully as I explained that I needed to stop shipping rates from being doubled for mixed-cart orders. Then, he walked me through how ShipMagic’s “rate blending” can be configured to pick the highest of the two rates instead of summing them, exactly what I needed.
During the call, Adiyta:
Quickly understood my Shopify setup (how I had previously used multiple shipping profiles)
Explained how to configure ShipMagic’s rules based on product tags (I tagged my alcohol products “alcohol”)
Helped me build a blending rule so that if a customer adds both an alcohol hamper and a non-alcohol hamper, they only pay one shipping rate (and it's not the sum of both — just the higher)
Talked me through testing the rules using different shipping addresses (Jersey vs UK mainland)
Stayed patient, answered all my questions, and made sure I was confident with the setup
Since implementing the rule, everything works exactly as intended: a Jersey customer sees the correct rate for alcohol only; a UK customer doesn’t get offered shipping for alcohol; and mixed orders always generate a single, fair rate. No more overcharging.
I can't overstate how much it matters to have an app with fantastic customer support, not just a one-size-fits-all solution, but people who care and actually help you tailor things to your business needs.
If you’re running Shopify and want to get real, reliable control over your shipping logic (especially for restricted or mixed-product orders), ShipMagic with Adiyta’s help is absolutely worth it. Five stars without hesitation.

Maison de Jersey
Jersey
About 2 hours using the app
November 16, 2025

Aditya has been a lifesaver every time I needed help. 10/10 app.

The Chosen Gifts
United States
About 1 year using the app
August 4, 2025

Every. Single. Time. Aditya from Shipmagic pulls through. I cannot tell you how complicated my shipping set-up can get, and he keeps on performing miracles to ensure that my shop runs smoothly! He truly is the BEST! I literally will never go over to another app - the support Aditya has shown has been 100/10 fantastic. I gladly pay the $14 a month - without it, my shop would be chaos as there is no native way to do what ShipMagic does for us. You can't go wrong with this system!

Irrigation Online
South Africa
5 months using the app
December 22, 2024

We ran into an issue when we started dual fulfillment from two locations.
Customers were being charged double when products in one order ship from both locations.
Shipmagic has an option to get around the double charge. Thank you shipmagic.

HAL Shoes
United States
10 months using the app
Edited July 1, 2024

ShipMagic solved my shipping request that I had searched through many apps to find. Not only does the app do exactly what I needed, Aditya was fantastic at helping me install and customize my settings. Great customer service! Update: 8 months later, Aditya has continued to help me when I needed to change my settings. He is available quickly and his help is invaluable to my comfort to know that everything is set up correctly.

Dyslexia Media, LLC
United States
8 months using the app
Speedy Squirrel replied November 1, 2023

Your kind words are a big source of encouragement for us. Thank you!

October 7, 2024

A fantastic app with great capability. Incredibly useful for plugging the gaps that the Shopify shipping capabilities fall short of. We noticed an issue created by a Shopify update launching split shipping. We raised this with the customer service team and they fixed it in their app in about 3 hours. Incredible turn around time. Thank you.

European Heritage
United Kingdom
6 months using the app
May 8, 2025

I needed something that would charge 15% of each item's price. They helped me meet my needs and explained it so thoroughly. It is working perfectly and meets every need we had for our complicated shipping process.

Arkansas Playgrounds LLC
United States
5 months using the app
April 3, 2025

We've been trying to set up customized shipping rates but Shopify's native backend is very limited. That’s when we came across ShipMagic, and it has become a crucial tool for our business. It ensures we're charging customers the most accurate shipping rates based on their purchases. The customer service is outstanding—Aditya, in particular, has been incredibly helpful, providing quick turnaround times and excellent support. We highly recommend this app to anyone looking for more control over their shipping rates!

TASCHEN
Germany
5 months using the app