Reviews (87)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 13, 2024

No response from support and never on live chat!

Gift Moments
United Kingdom
3 days using the app
Speedy Squirrel replied July 15, 2024

Hi,

We actually sent you an email at "sales@giftmoments.co.uk" from "speedysquirrelapps@gmail.com" regarding your query on July 11th. Can you please check your spam folder to see if it landed by chance in there?

Nonetheless, we have sent you another email using a different email address "info@speedysquirrel.xyz" with an update on your query. Please revert to us on that email. We have some clarification questions regarding your feature request. If possible, we will build the feature you require in our app for you.

August 21, 2023

Fancy that a Free app and all you have to do is use Shopify's most expensive plans which are no value at all

HOD Health and Home | HOD Fitness | HOD Pets | HOD Outdoors
Australia
3 days using the app
Speedy Squirrel replied August 22, 2023

Hi,

1. Having CCS is mandatory to use ANY third party shipping rate app including ours. It is a rule implemented by Shopify and we cannot do anything about it. We have also mentioned it on our app listing.

2. You do not have to upgrade to the most expensive plan to get CCS. It is available on the Shopify plan as well.

Thank you for punishing us for a crime we did not commit. My whole team who have worked tirelessly day and night is very grateful to you.