Reviews (67)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 28, 2024

Super helpful and very quick at answering queries and getting App live. Very happy with the results. Thanku!

Kent and Kiwi
New Zealand
12 days using the app
April 30, 2024

With this app, we were able to quickly resolve the double calculation of shipping costs. 1A support - fast and competent. Highly recommended.

Crämer & Co
Germany
About 2 hours using the app
March 12, 2024

This apps offering much more than expected. Exceptional reactivity !!

Maison Viancin USA
United States
3 months using the app
February 1, 2024

Honestly I couldn't ask for a better app. Straight forward and Aditya was an absolute wizard getting me set up for fixing my multiple location problems. I've never subscribed harder or faster.

Deckmate
United States
4 months using the app
February 28, 2024

Solved my multiple shipping location issue.

Mollie Mae Boutique
United States
About 2 months using the app
February 6, 2024

This app has been essential in helping us provide accurate and functional shipping rates to our customers while helping us to save money on shipping by overcoming problems we've faced on Shopify for the past 24 months. 10/10 app & 10/10 support.

Golf Shoes
United Kingdom
11 days using the app
January 8, 2024

Very pleasantly surprised by the ShipMagic app. We were looking for a complex shipping setup in which the shipping rates were grouped by box size, each box carrying a certain number of products. Aditya, the developer, was very quick to assist and hopped on a call to help set things up properly. We worked with Aditya over the course of a week and he was SUPER helpful, even going so far out of his way as to change his app to accommodate FedEx for us. We've worked with a lot of apps and this is by far the best customer support we've received. Thank you Aditya for the awesome app!

Drop it Modern
United States
About 1 month using the app
December 27, 2023

ShipMagic allowed me to create a single shipping rate for products from multiple locations. Now I don't have to charge my customers double shipping. Customer support was incredibly helpful. I was provided with quick and easy instructions. Thank you for your help Aditya!

Meggie Nic
United States
3 months using the app
November 9, 2023

I wanted to offer customers free shipping, if certain products were added to the cart (containing the tag "versandkostenfrei"). Turns out that is impossible to do with Shopify built-in methods (which will let you select free shipping with total amount of items or price only).

I tried a multitude of apps, some of them pretty expensive (e.g. Intuitive shipping). None of them worked.

This app gives you important hints, and - most important of all - there is a live chat functionality. I'm so glad that Aditya chatted me up (by sending an additional "Hi" in the Live Chat in the app), together we were able to set it up correctly.

(For example, he said "In the conditions, you have to choose “Cart Contains” and not Product Tag.")

Also, possibly that I had several shipping profiles pre-enabled in Shopify might have caused issues. In any case, we were able to solve the issue fast.

Normally I avoid reaching out to support to get something working (actually because I assume that they will take a long time to come back to me). When support is at your fingertips like here, it is really awesome!

I wish the author of this app a lot of success with it, and I hope he will be able to grow in a way which will be sustainable and allow him to continue to offer the same kind of support.

buyzero.de
Germany
6 months using the app
Speedy Squirrel replied November 12, 2023

Thanks you so much. We promise to keep providing top-tier customer support always!

February 16, 2024

Great App that help us a lot and an excellent help from the founder.

Billie Le Kid
Canada
2 days using the app