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I wanted to offer customers free shipping, if certain products were added to the cart (containing the tag "versandkostenfrei"). Turns out that is impossible to do with Shopify built-in methods (which will let you select free shipping with total amount of items or price only).
I tried a multitude of apps, some of them pretty expensive (e.g. Intuitive shipping). None of them worked.
This app gives you important hints, and - most important of all - there is a live chat functionality. I'm so glad that Aditya chatted me up (by sending an additional "Hi" in the Live Chat in the app), together we were able to set it up correctly.
(For example, he said "In the conditions, you have to choose “Cart Contains” and not Product Tag.")
Also, possibly that I had several shipping profiles pre-enabled in Shopify might have caused issues. In any case, we were able to solve the issue fast.
Normally I avoid reaching out to support to get something working (actually because I assume that they will take a long time to come back to me). When support is at your fingertips like here, it is really awesome!
I wish the author of this app a lot of success with it, and I hope he will be able to grow in a way which will be sustainable and allow him to continue to offer the same kind of support.
Thanks you so much. We promise to keep providing top-tier customer support always!
best shipping service, I'm very happy to have met these guys, they were really kind and very smart, I recommend them, very much.
Thanks a ton!
The application solved our problem of having too many shipping conditions. It was easy to set it up. Also, there wasn't a particular feature at the time of installation, but Speedy Squirrel team took our suggestion and implemented it within a week. Excellent support and responsiveness. We would recommend it to anyone with many complex shipping rules.
Thank you for your excellent words. We hope to meet your expectations in future as well.
I wish I could give this app more than 5 stars because it absolutely deserves it. I am genuinely astounded by the team's exceptional expertise, dedication, and lightning-fast solution delivery. When the app couldn't initially accommodate my specific needs, they managed to craft a tailor-made solution in just one day. Furthermore, their responsiveness in addressing all of my inquiries promptly and succinctly has been nothing short of impressive. This app has truly set the gold standard for both its solution quality and customer service.
Thank you so much Jelena. It was pleasure working with you.
After spending thousands on developers to custom generate a solution for mixed carts (containing in-stock/preorder) with multiple shipping rates and complicated logic — Aditya replied on a Shopify forum where I was desperate for a solution. He delivered more than I could have ever asked for.
This app is incredible, and the service behind it is top-notch. Our scenario has been so complicated it took developers months to build an unstable solution, but it took Aditya less than 24 hours to create a custom solution through this application. He took care of the setup, completely understood what we were trying to accomplish and over-delivered.
I was nearly emotional when I saw the result. I can't recommend this enough.
Hey Victor,
Thank you for your gracious words. We promise to keep over delivering - that is our motto.
ShipMagic is a true gem of an app! Finally, I found a solution that handles various order sizes effortlessly, calculating based on the highest level. The customer service was top-notch too – fast, attentive, and incredibly helpful during setup. A huge thanks to ShipMagic for their amazing work!
Big kudos to the Speedy Squirrel team, especially Aditya Malani, for their awesome support!
We are happy you found our app useful. Your positive encouragement helps us to keep delivering our best.
Excellent app - does what it says. And excellent support - very quick - by Speedy Squirrel. Really pleased with it.
Thank you Katie. "Speedy" in Speedy Squirrel stands for our above average execution speed.
ShipMagic is a great app and their customer service is exceptional, they went out of their way to help me even with some unrelated issues related to Shopify shipping.
Thank you so much!
Amazing team and customer service at the highest level I have received, the application does exactly what I wanted and in addition they added a new functionality that I requested. Thank you
Hey Ronan. It was awesome working with you. Thanks for the kind words.
The app is simple and easy to set up. Customer support was there when i needed it and was very responsive.
Thank you!