Reviews (144)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for increasing customer awareness of promotions and shipping details, which helps reduce inquiries and boost sales. It offers customizable displays for discount codes, shipping times, and promotional messages, suitable for both local and global stores. Merchants appreciate its easy installation, straightforward interface, and effective visibility on product pages. The support team is frequently praised for their quick and helpful responses, enhancing the app's reputation for reliability and excellent customer service.

July 4, 2018

Not downloading is just a rip off does not work.

Canameti
Italy
About 1 month using the app
January 7, 2019

PLEASE READ THIS BEFORE YOU START USING THIS APP. I used the free version of this app, and It seemed like it was working at the beginning, but then I changed some features but old version got stuck and I updated it more than 5 times it was not effective at all. deleted and downloaded it again, still, no change, deleted it and it did not disappear. I do not suggest this app at all.

Catsypetsy
United States
13 days using the app
February 1, 2020

I wanted this app to work as it had the exact features I was looking for, but unfortunately the recent reviews are the same experience I had. I did the free trial and the app worked for maybe a half a day. It took over a day to get a response, then over another day to get another response that someone else would be looking at it.... 90% of the time I couldn’t even get the app/dashboard to open. Could be a great app if they could get the issues resolved but for now be leary, it’s expensive for something that works less than half the time.

The Big Deck Store
United States
6 days using the app
FireApps replied February 2, 2020

Hi Kelly,

This is Lynn from FireApps Customer Support team, and we are sincerely sorry for the trouble you met.

Due to limited development resource during weekend, it took more time to troubleshoot the issue.

However, this problem is solved now, and I hope you can give our app another chance to serve you in the best way as it was in the past.

Look forward to hearing your reply.

Regards,
Lynn

July 13, 2018

The app inserted the code in the wrong place and was messing my product page. I received no reply from customer support despite numerous emails sent asking for assistance. I also purchased the Pro pack and still no help.

The app is ok but for me the lack of help was a deal breaker. I cannot use this app if it breaks my product page design.

And Chic
Romania
5 days using the app
May 19, 2018

Nothing seems to work right now, paid and upgraded too. Will change review if issues get resolved quick.

Johncody
Canada
About 1 hour using the app