Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, customization, and functionality. It enhances product pages by displaying clear shipping information, including region-specific details based on the customer's IP country. The app is praised for informing customers about free shipping and delivery estimates, reducing complaints and returns. It also supports bulk updates of offers and delivery timings. While the support team is generally responsive, response times may vary due to time zone differences. Merchants appreciate the app for boosting sales and conversion rates.

July 19, 2019

I enjoy using this app as it makes my products look professional. it gives my clients all the extra info they need

FADFEVER
South Africa
4 months using the app
FireApps replied October 15, 2020

Hi there,

Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.

Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Sales Box ‑ Shipping & Offers Support Team

June 11, 2020

Easy to set up. A tutorial explain all you have to know about the app. I recommend this app to any one.

linhlunglinh
Vietnam
About 1 month using the app
FireApps replied October 15, 2020

Hi there,

Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.

Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Sales Box ‑ Shipping & Offers Support Team

June 11, 2020

Thank's a lot for the help. I'm very happy with this app and all the support that i have with the staff.

Sakcher
Vietnam
About 1 month using the app
FireApps replied October 15, 2020

Hi there,

This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Sales Box ‑ Shipping & Offers Support Team

June 16, 2018

It is a very good app includes too much settings and capabilities!

Tor Tip Top Store
Russia
6 months using the app
FireApps replied October 15, 2020

Hi there,

I'm Yung from Sales Box ‑ Shipping & Offers Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Sales Box team and we have been trying our best to develop and improve Sales Box to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Sales Box ‑ Shipping & Offers Support Team

June 15, 2019

I have just started using the app. Till now the features are great. It adds more value to the store.

Acromob
Morocco
3 months using the app
FireApps replied October 15, 2020

Hi there,

I'm Kate from Sales Box ‑ Shipping & Offers Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Sales Box app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Sales Box.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Sales Box ‑ Shipping & Offers Support Team

December 10, 2018

I have been looking for an easy tool to give shipping time estimates at the product viewing page which I can customise. This has been perfect for that. When I ran into a little bit of formatting trouble Ken from FireApps was a big help and got it all sorted for me within a few hours. Only gripe would be that it costs $9.99/mth and that the free version doesn't allow you to change the date format, which is a bit average - other than that it's great.

3Y3 Store
Australia
4 months using the app
FireApps replied October 15, 2020

"Hi there,

Here's Seri from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Sales Box combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Sales Box ‑ Shipping & Offers Support Team"

November 14, 2018

I used this app help me to inform customers which countries have free shipping and how long they will have to wait. It looks good and it does what is meant to do - inform.

ambaar
Ireland
5 months using the app
FireApps replied October 15, 2020

"Hi there,

This is Petey from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Sales Box users like you.

Along with Sales Box, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Sales Box ‑ Shipping & Offers Support Team"

June 9, 2020

great app! very helpful my business went up very well really appreciated the effort! keep up the good work!

Glow sky
Vietnam
About 1 month using the app
FireApps replied October 15, 2020

Hi there,

I'm Kate from Sales Box ‑ Shipping & Offers Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Sales Box app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Sales Box.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Sales Box ‑ Shipping & Offers Support Team

Edited July 2, 2019

Fantastic app helped a lot in boosting customer offers , sufficient needs to maintain customer interest. Very happy with this app

BONYHUB
United Kingdom
3 months using the app
FireApps replied October 15, 2020

Hi there,

Here's Lynn from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Sales Box ‑ Shipping & Offers Support Team

Edited November 22, 2019

Great app, very useful and customer service, Kate fixed all the issues very quickly. Very happy with that app highly recommended!!!

DoggModel
Spain
2 months using the app
FireApps replied October 15, 2020

Hi there,

This is Andy from Sales Box ‑ Shipping & Offers Support Team. We are glad that you have had a great experience with our support when using Sales Box. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Sales Box ‑ Shipping & Offers Support Team