Shipping Rates Calculator Plus
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (410)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for allowing customers to view shipping rates directly in their cart, reducing cart abandonment and boosting international sales by providing upfront costs. It supports complex shipping setups and integrates well with other apps, enhancing functionality. The customization options for headings, text, and themes are also praised for their adaptability. Merchants commend the responsive and helpful customer support, noting quick resolutions and proactive assistance with integration and customization. The app is recognized for its reliability and ease of use immediately after installation.
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This is the 5 plus time this app has stopped working on me,multiple problems, ive lost thousands of dollars becaus eof this. support is slow also
I attempted to use this app but didn't find the support very helpful. There is no live chat option and no phone, so you have to hope they email you back in a timely manner. Most likely going to uninstall it an try to find something with better support. ***Update after your reply: I emailed and used the contact box over the course of several hours without a reply after your initial reply. HOURS. You called me after and said that you were having technical issues on your end and that you had 24/7 support. You offered me the app for free and asked me to remove my review. My site wasn't working properly and I was too nervous to use your app, even at no cost. I used Shopify support instead and they got everything up and running for me. You neglected to mention the part where I waited hours for a reply and that you had difficulties on your end in your reply. That's a red flag for me. So no thank you for the free offer. I had planned to contact you this morning to discuss after last night's issue, but instead you replied to my review, leaving out key info and making it look like I expected responses instantly not mentioning issues on your end (you said you were having issues with your contact platform). If I could upload photos of proof here I would. I'm sure you'll reply in some way to save face, but whatever at this point.
Hello, thanks for trying our app and for your feedback,
You installed our app at Sun Nov 7, 22:37.
You emailed us for the first time at Sun Nov 7, 22:48 and we replied 6 minutes later.
Then you emailed us again at Sun Nov 7, 23:04 and we replied 11 minutes later.
Then you emailed us at Sun Nov 7, 23:22 but you uninstalled our app and wrote this review before we could get back to you. Our app was installed in your store exactly 2 hours and 38 minutes.
During all that time your store was not live but with a password-protected preview page.
When you finally sent us a preview link, we could check that our app was working smoothly on your store.
We are sorry we did not meet your expectations regarding support on a Sunday evening, our team is always ready to assist you but that does not always mean instant responses, sometimes it takes some time to prepare a proper answer. We apologise for now being able to address your questions on a more timely manner.
We hope you enjoy your experience on the Shopify platform, who is full of cooperative people doing their best to support you. We wish you the best for you and your business.
* All times are UTC