Coordinate Shipping Loss Cases
With a guaranteed 24-hour response time, customers communicate directly with us and we help them every step of the way.
Elevate Customer Experience
Gives customers a new level of trust towards your store. This can increase conversion as well as help avoid cart abandonment.
You earn commission on every order protected! Keep customers happy and money in your pocket.
About G1 Shipping Warranty Manager
About Shipping Warranty Automation by Guardia One
Due to the ever increasing presence of e-commerce, hundreds of thousands of packages are being shipped throughout the world on a daily basis. Because of this, it is becoming more and more common for packages to become lost in transit, or arrive at your customer’s house broken or damaged. Porch theft is also becoming a common place issue. As a merchant, a significant amount of time and money is spent communicating with customers and coordinating replacement shipments.
Shipping Warranty Automation by Guardia One is a completely free service dedicated to aiding merchants like you to save time and money by taking care of these customers affected by shipping loss, as well as earn daily revenue commissions, all with zero effort on your part.
How Does it Work?
It’s simple. Just download our shopify app and an option will be automatically added at checkout prompting customers to add shipping protection for only $0.98 (if the order total is greater than $100, the price becomes 1.2% of the order total). After their order is placed, they will receive an email from Guardia One with instructions in the event their package is lost, damaged, or stolen. If one of these events occurs, a Guardia One agent will then coordinate with the customer and will place a replacement order on their behalf, all within a guaranteed 24-hour timeframe.
You will earn commissions every time this option is added! Earn extra revenue every time a customer applies shipping protection to their cart. Because we are not an insurance provider, the cost of replacement products will simply be deducted from the commission percentage. If replacement costs exceed the commission percentage, then the cost can be deducted from the Guardia 1 Royalties.
Improved Customer Experience
Customers are much more likely to return to somebody they trust and have had a great experience with. This option can also help avoid cart abandonment and increase overall conversion.
How Do I Sign Up?
Simply download the app using your Shopify Store's login. Once it is downloaded, launch the app to automatically add the feature to your website. Here, you will have acces to a detailed dashboard which will show you the number of orders protected by Shipping Protection, as well as the total revenue which has been protected.
See the app in action
Explore how the app works in an example store.View example store
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Most recent reviews
A must have app for any store who ships! Love their team from sales to developers. The app is simple and the sales team sets up a call to understand your business, explain how the app works and answers any questions. The developers access your store and install the app seamlessly. The dashboard is simple and it sounds like they are working on new features! We tried another shipping warranty app but they could not compare with the responsiveness of G1. G1 Shipping app is awesome in giving your customers the confidence to place orders on your store. With porch pirates on the rise and shipping companies not careful and overwhelmed with deliveries, it makes sense to have this app for possible damage and theft protection. We use this for 2 stores and highly recommend the G1 Shipping Warranty Manager app.
This simple and uncomplicated app is a must for any Shopify store! It gives customers the peace of mind when shopping online that you are helping to protect their deliveries. The team there is great! They are responsive to calls and emails, even for simple questions. They reach out to you right away to discuss the app and address any of your questions. You wont find this with other shipping warranty apps out there, believe me we tried. We feel it is a great service to offer to the customer. We highly recommend the G1 Shipping Warranty app for your store.
I've been using this app for about 1 week and I love it. They are professional! You get an onboarding call and a case manager. Top notch! If you want peace of mind for your customers (and for yourself!) - I highly recommend.