Order tracking, email, upsell

by ShippingChimp Inc

Branded order tracking page, notifications, upsell and more

8 reviews
Free plan available. Additional charges may apply.

App highlights

  • Speed tested: no impact to your online store

Key values section

Tracking page & email alerts

Real-time order tracking page and personalised email alerts to increase customer experience and reduce support tickets

Predict delivery Delays

Anticipate delivery exceptions such as Delays, Incorrect address or Lost shipments. Proactively notify customers to reduce returns

Drive repeated sales

Branded order-delivery emails and tracking page with cross-sales and real-time visibility will increase the trust and drive more sales

  • Branded order tracking page
  • Automated email notifications
  • Orders, Customers, Shipment updates in one dashboard
  • Single click return and dispute portal
  • Delivery feedback and analytics
  • Branded order tracking page
  • Automated email notifications
  • Orders, Customers, Shipment updates in one dashboard
  • Single click return and dispute portal
  • Delivery feedback and analytics
Order tracking, email, upsell

Order tracking, email, upsell

ShippingChimp is an AI-Powered post-purchase technology that enables Shopify businesses to offer an Amazon-esque delivery experience. With ShippingChimp, Shopify merchants can:

  1. Reduce "where is my order?" calls
  2. Boost repeat purchase rates by providing product recommendations on the tracking page and emails
  3. Have additional touchpoints after checkout
  4. Enable seamless brand experience
  5. Offer 360-degree visibility into each of their shipments
  6. Establish trust and win customer confidence

Shipping automates a major chunk of redundant emails for the customer support team. Empowers customer experience team to offer an awe-inspiring delivery experience. Effortlessly boosts repeat purchase rates for eCommerce sales and marketing team. Moreover, ShippingChimp's suite of reports and analytics offers the logistics team deep insights into the shipping carrier performance and shipping costs.

Businesses can simply collate disparate shipping data across their functions with ShippingChimp which serves as a single source of truth for orders and fulfilment. Your Shopify store can now offer an Amazon-like delivery experience at an affordable price at zero effort.

The key features of ShippingChimp include:

  1. Real-time order tracking
  2. Automatic delivery notifications
  3. Branded tracking page
  4. Lost and damage management portal
  5. Returns portal
  6. Deep shipping intelligence reports and analytics

Launch date

January 28, 2021

Integrates with

  • ZenDesk
  • Gorgias
  • Klaviyo
  • Omnisend
  • Webhooks
  • API
Order tracking, email, upsell

Order tracking, email, upsell

ShippingChimp is an AI-Powered post-purchase technology that enables Shopify businesses to offer an Amazon-esque delivery experience. With ShippingChimp, Shopify merchants can:

  1. Reduce "where is my order?" calls
  2. Boost repeat purchase rates by providing product recommendations on the tracking page and emails
  3. Have additional touchpoints after checkout
  4. Enable seamless brand experience
  5. Offer 360-degree visibility into each of their shipments
  6. Establish trust and win customer confidence

Shipping automates a major chunk of redundant emails for the customer support team. Empowers customer experience team to offer an awe-inspiring delivery experience. Effortlessly boosts repeat purchase rates for eCommerce sales and marketing team. Moreover, ShippingChimp's suite of reports and analytics offers the logistics team deep insights into the shipping carrier performance and shipping costs.

Businesses can simply collate disparate shipping data across their functions with ShippingChimp which serves as a single source of truth for orders and fulfilment. Your Shopify store can now offer an Amazon-like delivery experience at an affordable price at zero effort.

The key features of ShippingChimp include:

  1. Real-time order tracking
  2. Automatic delivery notifications
  3. Branded tracking page
  4. Lost and damage management portal
  5. Returns portal
  6. Deep shipping intelligence reports and analytics

Launch date

January 28, 2021

Integrates with

  • ZenDesk
  • Gorgias
  • Klaviyo
  • Omnisend
  • Webhooks
  • API

Pricing

See all pricing options

Free

Free to install

Free upto 250 shipments, $0.10 per extra shipments above 250 shipments

  • Branded Tracking Page
  • Unique Order Tracking URL

Basic

$19/month

$0.10 for extra package above 500 shipments

  • Everything in free+
  • Real-time shipment tracking
  • Automated Email Notification
  • Shipment Analytics
  • Product recommendations

Grow

$199/month

$0.10 for extra package above 2000 orders

  • Everything in Basic+
  • Fully Customizable Tracking Page
  • Advanced Shipment Analytics
  • Self-serve returns/dispute portal
  • Unlimited Integrations

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    88% of ratings are 5 stars
    7
  • 4 of 5 stars
    0% of ratings are 4 stars
    0
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    13% of ratings are 1 stars
    1
View all 8 reviews
5 of 5 stars
June 6, 2022

Kanopi by Armstrong

Location United States

Super friendly customer care. Explained how the Shippingchimp was setup in the older version and gave a direction on how to install it as a Shopify app. Made the transition very smooth and clarified all our concerns clearly.

5 of 5 stars
Edited October 20, 2021

wellbos

Just after installed the app, i contact them in live chat and over the phone it was nice talk with you sir!
sir help me for the setup of the app from the start to finished.
and I will still keep the expectation for the implementations of the custom order status by the mid december. Thank you very much

5 of 5 stars
October 7, 2021

enchipsu

Super cool customer care. Makes my work very easy. Very easy setup process, clean UI and I think it is a must-have app for all Indian dropshipping stores. Make more apps for Indian stores

View all reviews

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